The Home Medical Aid Market


1.1 Presentation and market definition

The home help market includes activities related to helping people with their daily tasks in their homes: this is generally intended for the elderly, but some categories of home helpers such as family services (childcare or school support in particular) are intended for younger populations.

Two main service segments are characteristic of the home help market for seniors according to Petits-Fils:

  • Daily living services: cleaning, laundry cleaning and ironing, home cooking, gardening, DIY, babysitting, home maintenance, sanitary aids (shower, medical assistance), etc.
  • Services for dependent persons: assistance to the elderly and disabled, mobility and transport assistance, driving a personal vehicle, etc.

The market is structured through the activity of several actors who meet the needs of particular employers (a person who employs employees at home, not for profit and to meet personal and family needs):

  • direct employees by an individual (70% of the sector),
  • associations (20%),
  • personal service companies (10%).

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Consultant BCG

Aurélien Russo

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PhD Industrial transformations

Robin Charbonnier

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