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MARKET OVERVIEW

1.1 Definition and presentation

The market for home computer assistance concerns both individuals and companies. It is divided between :

  • Services for professionals (companies, liberal professions, self-employed, self-employed).
  • Services for individuals The use of computers and the Internet has increased significantly

For services to individuals there are 3 main types of services

  • Accompaniment at start-up (which concerns more than 50% of cases) ;
  • Assistance in case of problems operating costs ;
  • Computer skills training .

For services to companies it is above all a question of network maintenance and repairs .

The assistance companies also offer corporate training . At the same time, new forms of assistance are increasingly being developed, such as iT and cybersecurity consulting .

In France, the iT development segment has been growing steadily for about ten years now. The recent Covid-19 pandemic has given a new impetus to this market due to the increase in telecommuting and therefore the use of computers at home.

ANALYSIS OF THE DEMAND

MARKET STRUCTURE

ANALYSIS OF THE OFFER

REGULATION

POSITIONING OF THE ACTORS

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Reviews (2)

The home computer assistance market - France

Publicado en 04/07/2022 by Thierry Ovazza

"Very complete. One comment: for the cost of services, I would have appreciated a panel of several professionals This study is very helpful in my case study Thank you!"

The home computer assistance market - France

Publicado en 13/04/2021 by Client Anonyme - Ce client a souhaité rester anonyme


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