The home computer assistance market - France
An analysis with all the essential information for a clear, complete and quantified view of this market.

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Study Overview
The market for home computer assistance concerns both individuals and companies. It is divided between :
Services for professionals (companies, liberal professions, self-employed, self-employed).
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Services for individuals The use of computers and the Internet has increased significantly
For services to individuals there are 3 main types of services
Accompaniment at start-up (which concerns more than 50% of cases) ;
Assistance in case of problems operating costs ;
Computer skills training .
For services to companies it is above all a question of network maintenance and repairs . The assistance companies also offer corporate training . At the same time, new forms of assistance are increasingly being developed, such as iT and cybersecurity consulting . In France, the iT development segment has been growing steadily for about ten years now. The recent Covid-19 pandemic has given a new impetus to this market due to the increase in telecommuting and therefore the use of computers at home.
Key takeaways
- Growth and sector challenges
- Demand analysis
- Market structure and organization
- Supply and pricing analysis
- Player segmentation
- Latest trends and innovations
Our methodology
Our method combines human expertise and a large corpus of sources, including exclusive and private data, for optimal understanding of the sector
Broad source base
- • National, international, and private databases
- • Professional press and polling institutes
- • Industry reports, company financial statements...
Exclusive data
- • Indexpresse sectoral database
- • Preferred Brands database
- • Expert interviews and proprietary indicators
Human expertise
- • Experienced research analysts
- • Know-how developed through 1500+ studies
- • In-depth and rigorous analysis
Visual and actionable reports
- • Graphic studies with synthetic structure
- • Downloadable data
- • Link to original sources
Sommaire
1. Market overview
- 1.1 Definition and presentation
- 1.2 A fragmented and growing French market
- 1.3 Summary of market drivers
2. Analysis of the demand
- 2.1 A market dependent on new consumer habits
- 2.2 The aging of the French population
- 2.3 Support for new products
3. Market structure
- 3.1 Democratization of support services
- 3.2 The development of remote assistance
- 3.3 The rise of connected objects
- 3.4 Workforce and training within the profession
- 3.5 The development of franchise systems on a national scale
4. Analysis of the offer
- 4.1 Rates and services
- 4.2 Services offered in detail
5. Regulation
- 5.1 An incentive-based regulatory framework for individuals

The home computer assistance market - France
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