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MARKET SUMMARY
1.1 Presentation and definition of the home IT support market
The home IT assistance market concerns both individuals and companies. It is divided between:
- Services for professionals (companies, liberal professions, self-employed workers, self-employed entrepreneurs).
- Services for private individuals which have grown significantly with the ever-increasing use of computers and the Internet
In regards to services to private individuals there are 3 main types:
- Start-up support (which concerns more than 50% of cases);
- Assistance in case of operational problems;
- Training in computer skills.
Concerning services to companies, on the other hand, the support mainly revolves arund network maintenance and repairs.
Assistance companies also offer training for companies . At the same time, new forms of assistance are increasingly being developed, such as the cybersecurity consulting.
DEMAND ANALYSIS
MARKET STRUCTURE
ANALYSIS OF THE OFFER
RULES AND REGULATIONS
POSITIONING OF THE ACTORS
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1 sector analyzed in 40 pages |
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Analysts
chargé d'études économiques, Xerfi
Hugo S.
Associate Consultant
Mathieu Luinaud
PhD Industrial transformations
Robin C.
Analyst
Pierre D.
Ross Alumni Club France
Arnaud W.
Analyste de marché chez Businesscoot
Amaury de Balincourt
Consultant
Pierrick C.
Project Finance Analyst, Consulting
Maelle V.
Etudiante en Double-Diplôme Ingénieur-Manager Centrale
Héloise Fruchard
EDHEC
Imane E.
Auditeur
Vincent D.
Eva-Garance T.
Market Research Analyst
Michela G.
Market Research Analyst @Businesscoot
Azelie P.
Market Research Analyst @Businesscoot
Cantiane G.
Consultant
Jules D.
Alexia V.
Emil Ohlsson
Anna O.
Gabriel S.