The home computer assistance market - France

INFORMATION ON THE STUDY

Prix: 89€ HT
Last update: 30/07/2020
Language: EN
Category: Consumer services
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MARKET SUMMARY

1.1 Presentation and definition of the home IT support market

The home IT assistance market concerns both individuals and companies. It is divided between:

Services for professionals (companies, liberal professions, self-employed workers, self-employed entrepreneurs).
Services for private individuals which have grown significantly with the ever-increasing use of computers and the Internet

In regards to services to private individuals there are 3 main types:

Start-up support (which concerns more than 50% of cases);
Assistance in case of operational problems;
Training in computer skills.

Concerning services to companies, on the other hand, the support mainly revolves arund network maintenance and repairs.

Assistance companies also offer training for companies . At the same time, new forms of assistance are increasingly being developed, such as the cybersecurity consulting.

DEMAND ANALYSIS

MARKET STRUCTURE

ANALYSIS OF THE OFFER

RULES AND REGULATIONS

POSITIONING OF THE ACTORS

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the home computer assistance market - France

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