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The home computer assistance market - France

An analysis with all the essential information for a clear, complete and quantified view of this market.

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The home computer assistance market - France
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Study Overview

The market for home computer assistance concerns both individuals and companies. It is divided between :

Services for professionals (companies, liberal professions, self-employed, self-employed).

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Services for individuals The use of computers and the Internet has increased significantly

For services to individuals there are 3 main types of services

Accompaniment at start-up (which concerns more than 50% of cases) ;

Assistance in case of problems operating costs ;

Computer skills training .

For services to companies it is above all a question of network maintenance and repairs . The assistance companies also offer corporate training . At the same time, new forms of assistance are increasingly being developed, such as iT and cybersecurity consulting . In France, the iT development segment has been growing steadily for about ten years now. The recent Covid-19 pandemic has given a new impetus to this market due to the increase in telecommuting and therefore the use of computers at home.

Key takeaways

  • Growth and sector challenges
  • Demand analysis
  • Market structure and organization
  • Supply and pricing analysis
  • Player segmentation
  • Latest trends and innovations
Methodology

Our methodology

Our method combines human expertise and a large corpus of sources, including exclusive and private data, for optimal understanding of the sector

Broad source base

  • National, international, and private databases
  • Professional press and polling institutes
  • Industry reports, company financial statements...

Exclusive data

  • Indexpresse sectoral database
  • Preferred Brands database
  • Expert interviews and proprietary indicators

Human expertise

  • Experienced research analysts
  • Know-how developed through 1500+ studies
  • In-depth and rigorous analysis

Visual and actionable reports

  • Graphic studies with synthetic structure
  • Downloadable data
  • Link to original sources
Contents

Sommaire

  1. 1. Market overview

    • 1.1 Definition and presentation
    • 1.2 A fragmented and growing French market
    • 1.3 Summary of market drivers
  2. 2. Analysis of the demand

    • 2.1 A market dependent on new consumer habits
    • 2.2 The aging of the French population
    • 2.3 Support for new products
  3. 3. Market structure

    • 3.1 Democratization of support services
    • 3.2 The development of remote assistance
    • 3.3 The rise of connected objects
    • 3.4 Workforce and training within the profession
    • 3.5 The development of franchise systems on a national scale
  4. 4. Analysis of the offer

    • 4.1 Rates and services
    • 4.2 Services offered in detail
  5. 5. Regulation

    • 5.1 An incentive-based regulatory framework for individuals
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The home computer assistance market - France

The home computer assistance market - France

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Study characteristics
Publication dateDécembre 2021
Number of pages35 pages
Available formatsPDF and digital
LanguageEnglish
Immediate access after purchase
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