the home computer assistance market | France

The home IT assistance market concerns both individuals and companies. It is divided between:

• Services for professionals (companies, liberal professions, self-employed workers, self-employed entrepreneurs).
• Services for private individuals which have grown significantly with the ever-increasing use of computers and the Internet

In regards to services to private individuals there are 3 main types:

• Start-up support (which concerns more than 50% of cases);
• Assistance in case of operational problems;
• Training in computer skills.

Concerning services to companies, on the other hand, the support mainly revolves arund network maintenance and repairs.

Assistance companies also offer training for companies . At the same time, new forms of assistance are increasingly being developed, such as the cybersecurity consulting.