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Summary and extracts

1 Market overview

1.1 Definition and scope of the study

The term "last mile" refers to the last link in a distribution logistics chain, the last part of the journey before reaching the final consumer. The explosion of e-commerce and delivery services has brought new interest to this issue, which has become essential. In fact, it is estimated that the management of the last mile can account for up to 30% of the total delivery cost. The closer we get to the end consumer, the more diversified the delivery routes become, especially as express delivery is becoming the standard. Confronted with ever shorter lead times, growing volumes, and a real ecological challenge (it is estimated that one car in five in Paris delivers goods), the logistics industry in general and the last kilometre in particular is evolving very rapidly.

The global market for the last mile is therefore booming, with a projected compound annual growth rate (CAGR) of 9.3% until 2024. North America is the dominant region in the market, but it is in Asia-Pacific that the growth prospects are most significant. In France, the market is also very dynamic with strong growth of 10% per year until 2025.

The main drivers behind the rapid expansion of last-mile delivery are increasing urbanization and, above all, the explosion of online commerce.

Moreover, the last mile is no longer seen simply as a logistical challenge, but also as the final step in the customer experience. Mastering it is therefore essential and, in France, many new companies are struggling with traditional players to take a dominant position in this market by integrating new technologies into the service offered. The aim is therefore to minimise costs while improving the customer experience without losing efficiency.

The main players in this market are e-commerce distributors, primarily Amazon, Alibaba and Rakuten, and logistics providers such as DHL, FedEx or Chronopost. However, the market is not limited to these players alone and today all companies active in B2C (directly or indirectly) are concerned.

List of charts presented in this market study

  • Chiffre d'affaires du transport du dernier kilomètre
  • Etablissements, effectifs et employés par établissement des transports routiers de fret de proximité
  • Evaluation des services de livraison du dernier kilomètre
  • Quels sont les souhaits les plus importants de vos clients en ce qui concerne la livraison du dernier kilomètre ?
  • Demandes les plus courantes des clients de services logistiques de livraison du dernier kilomètre
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Latest news

DHL Express orders 9 Boeing B777-200LR freighters. - 24/04/2023
  • DHL Express is looking to replace the oldest aircraft in its fleet as part of its sustainable development approach.
  • Between 2018 and 2022, DHL acquired 28 B777-200F freighter aircraft from Boeing, 18 of which are currently in service.
  • The remaining aircraft will be delivered between 2023 and 2025.
  • DHL Express operates over 300 specialized aircraft with 18 partner airlines on more than 2,400 daily flights across 220 countries and territories.
  • The company employs over 395,000 people in more than 220 countries and territories.
  • The Deutsche Post DHL Group generated sales of over €94 billion in 2022.
Leclerc to grow strongly in 2022, driven by inflation - 17/04/2023
  • E.Leclerc sales up 8.5% including fuel in 2022.
  • E.Leclerc sales in 2022: 43.9 billion euros excluding fuel and 55.6 billion euros including fuel.
  • E.Leclerc is France's leading food retailer
  • E.Leclerc has 544 members and 734 stores.
Saône et Loire: a new Mail Boxes Etc. center opens in Mâcon - 02/01/2023
  • Mail Boxes enables companies and individuals to visit an MBE center to access services at reduced rates, such as professional packaging, shipping in France and abroad, printing in all formats, company domiciliation and mailbox rental
  • 3.100 MBE centers in 52 countries
  • Creation of 90 MBE centers in France
  • 4 million € generated by MBE France
Groupe Distri: Cogepart continues to break new ground - 24/10/2022
  • Cogepart specializes in precision logistics for automotive and marine parts
  • Acquisition of Groupe Distri, leader in personalized delivery in the Alpes-de-Haute-Provence and Hautes-Alpes regions
  • 220 vehicles
  • 240 employees
  • sales of 18 million euros
  • Previous acquisitions: Léman Courses, Etcheverry Hariscain ,Courses@Dom

Getir, the Turkish unicorn that has revolutionized delivery, arrives in Paris. - 22/06/2021
  • After founding BiTaksi, a local VTC company that delivers a driver to your doorstep in three minutes, Nazim Salur has set himself a new challenge: to deliver groceries in ten minutes flat.
  • The company, which specializes in home delivery of groceries in just a few minutes, is valued at $7.5 billion after three huge financing rounds in 2021, and has raised $1 billion in six months.
  • The brand is playing the dairy card at a time when Coca-Cola sales are collapsing.
  • Since the start of 2021, the start-up has completed three "giga" fund-raisings: $128 million in January, $300 million in March and $555 million in June.

Companies quoted in this study

This study contains a complete overview of the companies in the market, with the latest figures and news for each company. :

E.Leclerc
Rakuten
Cogepart
DHL International Express France
Écolotrans
FedEx
Lifelines
Getir
Gorillas
Mail Boxes etc
Ouidrop

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