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Summary and extracts
1 Market overview
1.1 Introduction
According to Contract Catering Enacatering is part of the out-of-home catering sector, which also includes commercial catering activities (restaurants, cafeterias, snack bars). Collective catering, however, has a social character , aiming to provide a meal for a specific group (students, hospital patients or employees).
Collective catering is thus aimed at a diverse range of customers, such as school and university complexes, hospitals and retirement homes, or company employees. These types of customers can be segmented into 4 main catering groups:
- School catering : nursery schools, kindergartens, primary schools, secondary schools, high schools and universities
- Medical-social catering: hospitals, rehabilitation centers and retirement homes
- Company cater ing: administrative and company restaurants
- Other types of catering for vacation centers, the army or prisons, as well as rail and air traffic
Globally, the foodservice market is growing fast, with forecasts of over 5% a year between 2018 and 2023 before the Covid-19 crisis. the market is dominated by global players such as France's Sodexo and Elior, America's Aramark and the UK's Compass.
Collective catering players are seeking to highlight the quality of their meals, to counter the sometimes somewhat "downmarket" image of the offer in collective canteens. By focusing on an organic, responsible and local offering, players are trying to win over more and more customers and consumers at a time when there are so many choices for lunch - particularly in corporate catering.
The Covid-19 crisis has had a major impact on the sector, and is likely to have a lasting negative impact - with the rise of telecommuting in particular - accelerating the transformation of the foodservice business model .
List of charts presented in this market study
- Price per pupil per day in a school canteen, by autonomous community
- Trends in the size of the European foodservice market
- Size of the foodservice market
- Breakdown of foodservice sales by segment
- Growth in the number of primary and secondary school pupils
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Latest news
Catering: Newrest wins airline contracts - 28/11/2023
- Toulouse-based airline, railway and catering group
- 40.000 employees in 56 countries
- sales of 2.22 billion euros in 2023, with an Ebit of 8.7%.
- Airline catering business up 40% in 2023
- Two major ten-year contracts in the United States, with Delta Air Lines in Atlanta and Salt Lake City, and United Airlines in Houston.
- This activity grew by 50% in 2023 and generated 400 million euros in revenues.
- Since November 2022, Newrest has been in charge of catering for Scandinavian Airlines for seven years, in a joint venture with Inflight International Logistics.
- Major ten-year contract with Transavia
- Newrest increased its activity at Roissy, Montreal and Johannesburg airports by signing contracts with Emirates and Cathay Pacific.
- Tahiti airport concession renewed for seventeen years,
- Founded in 1996, Newrest is now one of the top three airline catering companies behind Gategroup, operating 88 units in 34 countries.
- 96.5% of capital controlled by management
- One third of sales are generated by institutional catering and lifestyle centers. These activities grew by 20% in 2023
- Contract to supply a Chevron oil base in the Angolan enclave of Cabinda and to serve mines in South America, Renault plants in Morocco and Moroccan prisons.
- Rail catering accounts for 12% of sales
- Renewal of Intercités and TGV contracts in 2021
- Ouigo SNCF contract in Spain and extension of logistics for Eurostar.
Foodservices Sodexo continues to transform its business model - 26/10/2023
- Sodexo customer retention rate: 95.2
- Revenue growth for fiscal year 2023: +11.6
- Sodexo revenues in fiscal 2023: €22.6 billion
- Revenues from Pluxee food stamp business: +26.9 percent to 1 billion euros
- Pluxee net profit: 234 million euros
- Net profit from all other Sodexo businesses: 560 million euros
- Percentage of Group capital controlled by family holding company Bellon SA: more than 40 percent
- The United States accounts for 46 percent of Sodexo's on-site services revenues.
Sodexo BRS: transforming the customer experience - 02/06/2023
- Sodexo BRS (Benefits & Rewards Services) leverages Genesys Cloud CX and Salesforce Service Cloud to harmonize its customer service strategy
- Sodexo BRS has a presence in 31 countries.
- 36 million beneficiaries of Sodexo BRS services.
- 500.000 corporate and public sector customers.
- 1.7 million business partners.
- More than 1,500 customer service agents in different countries.
Mass catering: Elior relaunched by Derichebourg - 18/04/2023
- Merger between Elior and Derichebourg Multiservices (DMS)
- Derichebourg's stake in Elior increases from 24.36 percent to 48.4 percent
- Value of DMS: €450 million (9.1 times its EBITDA for 2022)
- DMS: 37,000 employees
- Additional turnover for Elior after integration of DMS: 943 million euros
- New group (Elior + DMS): turnover of 5.23 billion euros, 134,000 employees
Sodexo splits in two to increase shareholder value - 07/04/2023
- Sodexo is the world's number two in food services.
- The BRS division will be spun off in 2024.
- Sodexo's current market value is about 15 billion euros.
- BRS accounts for less than 5 percent of Sodexo's revenues, but 25 percent of its operating results.
- BRS employs fewer than 5,000 people out of Sodexo's total of 420,000 employees worldwide.
- BRS is targeting sales of 1 billion euros this year.
- Edenred, a major competitor, has a market capitalization of more than 14 billion euros.
- Since 2016, Edenred has doubled in size.
- Food stamp startup Swile, a competitor in the food stamp industry, raised 175 million euros at the end of 2021.
Sodexo announces a business split - 05/04/2023
- Net profit up 30.6 percent in the first half of Sodexo's first fiscal year
- Net profit of 440 million euros from September 2022 to February 2023
- sodexo employs 422,000 people in 53 countries
- The food services group plans to spin off its employee benefits and rewards business into a publicly traded company.
- Planned "during the course of 2024," the transaction will involve "the distribution of shares of the (new) entity to Sodexo shareholders."
- The Bellon SA family holding company, Sodexo's main shareholder with 42.8 percent of the capital as of Aug. 31, 2022, "supports this project and intends to maintain a role as a long-term controlling shareholder in both entities," the text reads.
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