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Summary and extracts

1 Market overview

1.1 Introduction

According to Contract Catering Enacatering is part of the out-of-home catering sector, which also includes commercial catering activities (restaurants, cafeterias, snack bars). Collective catering, however, has a social character , aiming to provide a meal for a specific group (students, hospital patients or employees).

Collective catering is thus aimed at a diverse range of customers, such as school and university complexes, hospitals and retirement homes, or company employees. These types of customers can be segmented into 4 main catering groups:

  • School catering : nursery schools, kindergartens, primary schools, secondary schools, high schools and universities
  • Medical-social catering: hospitals, rehabilitation centers and retirement homes
  • Company cater ing: administrative and company restaurants
  • Other types of catering for vacation centers, the army or prisons, as well as rail and air traffic

Globally, the foodservice market is growing fast, with forecasts of over 5% a year between 2018 and 2023 before the Covid-19 crisis. the market is dominated by global players such as France's Sodexo and Elior, America's Aramark and the UK's Compass.

Collective catering players are seeking to highlight the quality of their meals, to counter the sometimes somewhat "downmarket" image of the offer in collective canteens. By focusing on an organic, responsible and local offering, players are trying to win over more and more customers and consumers at a time when there are so many choices for lunch - particularly in corporate catering.

The Covid-19 crisis has had a major impact on the sector, and is likely to have a lasting negative impact - with the rise of telecommuting in particular - accelerating the transformation of the foodservice business model .

List of charts presented in this market study

  • Price per pupil per day in a school canteen, by autonomous community
  • Trends in the size of the European foodservice market
  • Size of the foodservice market
  • Breakdown of foodservice sales by segment
  • Growth in the number of primary and secondary school pupils
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Latest news

Catering: Newrest wins airline contracts - 28/11/2023
  • Toulouse-based airline, railway and catering group
  • 40.000 employees in 56 countries
  • sales of 2.22 billion euros in 2023, with an Ebit of 8.7%.
  • Airline catering business up 40% in 2023
  • Two major ten-year contracts in the United States, with Delta Air Lines in Atlanta and Salt Lake City, and United Airlines in Houston.
  • This activity grew by 50% in 2023 and generated 400 million euros in revenues.
  • Since November 2022, Newrest has been in charge of catering for Scandinavian Airlines for seven years, in a joint venture with Inflight International Logistics.
  • Major ten-year contract with Transavia
  • Newrest increased its activity at Roissy, Montreal and Johannesburg airports by signing contracts with Emirates and Cathay Pacific.
  • Tahiti airport concession renewed for seventeen years,
  • Founded in 1996, Newrest is now one of the top three airline catering companies behind Gategroup, operating 88 units in 34 countries.
  • 96.5% of capital controlled by management
  • One third of sales are generated by institutional catering and lifestyle centers. These activities grew by 20% in 2023
  • Contract to supply a Chevron oil base in the Angolan enclave of Cabinda and to serve mines in South America, Renault plants in Morocco and Moroccan prisons.
  • Rail catering accounts for 12% of sales
  • Renewal of Intercités and TGV contracts in 2021
  • Ouigo SNCF contract in Spain and extension of logistics for Eurostar.
Foodservices Sodexo continues to transform its business model - 26/10/2023
  • Sodexo client retention rate: 95.2
  • Fiscal 2023 revenue growth: +11.6%
  • Sodexo revenues in 2023: 22.6 billion euros
  • Sales of the Pluxee meal voucher activity: +26.9% to 1 billion euros
  • Pluxee net income: 234 million euros
  • Net income for all other Sodexo activities: 560 million euros
  • Percentage of Group capital controlled by Bellon SA family holding: over 40%
  • The United States accounts for 46% of Sodexo's on-site service revenues.
Sodexo BRS: transforming the customer experience - 02/06/2023
  • Sodexo BRS (Benefits & Rewards Services) uses Genesys Cloud CX and Salesforce Service Cloud to harmonize its customer service strategy
  • Sodexo BRS presence in 31 countries.
  • 36 million beneficiaries of Sodexo BRS services.
  • 500,000 corporate and public organization clients.
  • 1.7 million merchant partners.
  • More than 1,500 customer service agents in different countries.
Contract catering: Elior relaunched by Derichebourg - 18/04/2023
  • Merger between Elior and Derichebourg Multiservices (DMS)
  • Derichebourg's stake in Elior increased from 24.36% to 48.4
  • Valuation of DMS: 450 million euros (9.1 times EBITDA by 2022)
  • DMS: 37,000 employees
  • Additional sales for Elior after integration of DMS: 943 million euros
  • New group (Elior + DMS): sales of 5.23 billion euros, 134,000 employees
Sodexo splits in two to increase shareholder value - 07/04/2023
  • Sodexo is the world's number two in foodservices.
  • Spin-off of the BRS division planned for 2024.
  • Sodexo's current market value is around 15 billion euros.
  • BRS represents less than 5% of Sodexo's revenues, but 25% of its operating results.
  • BRS employs less than 5,000 people out of a total of 420,000 Sodexo employees worldwide.
  • BRS is targeting sales of 1 billion euros this year.
  • The market capitalization of Edenred, a major competitor, exceeds 14 billion euros.
  • Since 2016, Edenred has doubled in size.
  • Start-up Swile, a competitor in the meal voucher sector, raised 175 million euros at the end of 2021.
Sodexo announces spin-off of activities - 05/04/2023
  • Net income up 30.6% for the first half of Sodexo's second-quarter fiscal year
  • Net income of 440 million euros from September 2022 to February 2023
  • sodexo employs 422,000 people in 53 countries
  • The foodservices group plans to spin off its "employee benefits and rewards" activities into a listed company.
  • Planned for "the course of 2024", the operation will involve a "distribution of shares in (the new) entity to Sodexo shareholders",
  • The Bellon SA family holding company, Sodexo's main shareholder with 42.8% of the capital as of August 31, 2022, "supports this project and intends to retain a long-term role as controlling shareholder in both entities", says the text.

Companies quoted in this study

This study contains a complete overview of the companies in the market, with the latest figures and news for each company. :

Eurest Compass
Grupo Mondragon (Auzo Lagun)
Mediterranea de Catering
Aramark Servicios de Catering
Elior Ristorazione S.p.a
Sodexo France
Catering Arcasa
Restoria (Unigrains)

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