Summary

Since 2020, the global contract catering market, which includes segments such as educational institutions, corporations, governments, and healthcare, has seen significant growth despite the challenges posed by the pandemic. The global foodservice market was valued at $245.1 billion in 2022 and is expected to grow at a CAGR of 4.97% to $327.9 billion by 2028, with the school catering market projected to expand from $19.46 billion in 2022 to $36.19 billion by 2032. The UK foodservice market, while experiencing a 25% decrease in value compared to 2019 due to the pandemic, is forecasted to grow at a CAGR of 8.4% to £6.6 billion by 2026. Demand for mass catering is influenced by trends such as convenience, variety, socialization, sustainability, and time savings. Household spending on catering in the UK increased by 67.2% between 2020 and 2022. Key companies, like Compass Group, Sodexo, and Elior, have turnovers in the billions and continue to shape the market. The market is also affected by regulations aimed at ensuring safety and quality and is adapting to trends such as ethnic cuisine, sustainability, personalization, and expanded offerings. The Russian-Ukrainian conflict since February 2022 further impacted the market by causing a 7.9% increase in the consumer price index for canteens in the UK.

Evolving Demand Dynamics in the UK Contract Catering Market

In recent years, the UK contract catering market has exhibited distinct trends that reflect a combination of socio-economic factors, consumer preferences, and industry innovations. With a stable number of businesses providing services, employment within the sector has remained relatively steady, despite fluctuations due to the pandemic. Demand in the market is primarily driven by the convenience, variety, and cost-effectiveness of the services provided, with an emphasis on social interaction and time savings, especially noted in educational institutions and corporate environments. The geographical spread of demand for contract catering services largely mirrors the distribution of enterprises across the country, with England commanding the lion's share of over 90 percent, followed by Scotland, Wales, and Northern Ireland. The customer base remains robust with a consistent growth in the student population—ranging between 9 million and 10 million in primary and secondary schools—linked to a rise in the number of those eligible for free school meals, signaling socio-economic impacts on family incomes. University student populations have also seen significant growth, with numbers estimated to be between 2.5 and 3 million. The corporate sector shows stability, with businesses employing more than 50 people maintaining a steady count of approximately 50,000 enterprises. Remarkably, the trend towards sustainable and ethnic food offerings in cafeterias underscores a response to a growing consumer expectation for environmentally friendly and diverse cuisines. The pricing for end users in contract catering sustains a competitive edge, as full meals typically range between £2.00 and £3.50, indicating an accessible price point for the majority. However, parental perception of the fairness of pricing within school canteens demonstrates sensitivity to economic pressures, with a majority considering the price appropriate albeit slightly declining compared to the previous year. Reflective of the current global situation, the Russian-Ukrainian conflict has had a direct effect on the UK market, with a considerable uptick in consumer and producer price indices. This guarantees that contract catering services will need to innovate and adapt further to cope with these economic constraints while maintaining service quality and value for money. To sum up, the UK contract catering market is in a phase of stability with nuanced growth and a conscientious pivot towards sustainable and diversified offerings, reflecting a blend of traditional demands and contemporary expectations.

### Key Players Shaping the UK Contract Catering Landscape

The UK contract catering market is a dynamic environment with several significant players known for their innovation and dedication to providing top-quality food services. Below, we delve into the profiles of notable companies that set the standards for foodservice excellence and tailor their offerings to the specific needs of their diverse clientele.

  • Sodexo: A global powerhouse in the catering industry, Sodexo boasts an impressive presence in 80 countries and services over 100 million customers each day. With foundations laid in 1966 in Marseille, the company has evolved to meet the dining needs of a variety of sectors including corporate, public administration, and education with a focus on sustainability, local sourcing, and waste reduction.
  • Chartwells: Catering to academic minds, Chartwells specializes in nourishing students in schools, colleges, universities, and academies. By emphasizing the importance of sustainable and locally sourced produce, they not only provide meals but also educate about responsible, eco-friendly food choices.
  • Taylor Shaw: Having received accolades such as the Education Caterer of the Year award in 2022, Taylor Shaw is a leader in the UK's educational catering sector. The company prides itself on its innovative approach to school meals, aiming to balance taste, nutritional value, and cost effectively.
  • PabulumCatering: Operating from Hampshire, Pabulum has a strong focus on feeding the future through health-oriented school meals. Their commitment to freshness and local suppliers ensures that children in the educational ecosystem achieve well-rounded diets.
  • Eurest: A label of the Compass Group, Eurest covers a wide spectrum of catering services for corporations, institutions, and the mass market. Tailoring solutions for diverse clientele, Eurest emphasizes customer satisfaction and quality amongst its strategic priorities.
  • Elior: Since its inception in 1991, Elior has forged a path to becoming a giant in the sector, distributing millions of meals worldwide. The company keenly develops its offerings for educational, healthcare, and corporate contexts with a strong orientation toward health and sustainability.
  • Compass Group: With over 75 years of experience, Compass Group commits itself to serving palatable and nutritious meals across schools, offices, and care homes. Being market pioneers, they are notable for championing pre-ordering systems that emphasize customer individual dietary preferences.
  • Caterfood: Primarily engaged with schools and elderly care facilities, Caterfood offers meals that are both delightful and considerate of the unique nutritional requirements present in these communities
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  • Last update : 02/10/2023
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Summary and extracts

1 Market Summary

1.1 Definition of the Contract Catering market

The mass catering market is the provision of an on-site catering service for a local authority or corporate client

The main markets involved are the following educational institutions, corporations, governments, health care institutions, air or rail catering services, as well as some other public or private entities (military, religious communities, prisons.....). The end customers are thus generally employees, public servants, patients, students....

Mass catering is more generally part of the out-of-home catering market alongside commercial catering (restaurants and fast-food restaurants), hotel catering, vending machines (vending machines), and other alternative food channels (bakeries, gas stations, department stores, etc.)

There are mainly 2 methods of managing mass catering :

  • Restoration granted by using a service provider.
  • The direct management of catering by the company requesting the service.

1.2 The global market

In ****, the global foodservice market reached a value of $***.* billion. With a compound annual growth rate of *.** percent for the next six years, the value could rise to $***.* billion in ****.

Contract catering market World, ****-****, billion dollars Imarcgroup

In order to delve deeper into the global contract catering market, the market ...

1.3 The market in the United Kingdom

In ****, the UK foodservice market is worth £*.* billion. Compared to ****, the market grew by *.* billion or +**% year-on-year. However, the advent of the pandemic has had major consequences for this market: compared to ****, the value recorded in **** is **% lower. The advent of smart working and the possibility of attending school classes from ...

1.4 The impact of the Russian-Ukrainian conflict

The outbreak of the Russian-Ukrainian conflict in February **** resulted in, among other things, a general increase in the consumer price index. As for canteens, between March **** and June ****, the consumer price index increased by *.* points to a value of ***.*. This means that in ****, prices increased by *.* percent from the previous year ...

2 Demand analysis

2.1 Demand in the United Kingdom

The number of students in elementary school, secondary schools and at university, the number of nursing homes in the area, and the number of companies with more than ** employees are taken into account to analyze the demand for mass catering in the United Kingdom, assuming a greater tendency on the part ...

2.2 Demand drivers

The main drivers of demand for collective catering in the UK are:

Convenience: choosing collective catering results in financial savings for the consumer, who, unlike in commercial catering, does not have to bear the full cost of the service but only a portion. Choice: cafeterias usually offer a good variety of ...

2.3 The geographical distribution of demand

To visualize the geographic distribution of demand, a map was created with the number of enterprises engaged in other food services, within which mass catering falls, for each country in the United Kingdom.

England is home to the vast majority of businesses, **.* percent of the total. This is followed by Scotland ...

2.4 New trends in demand

Demand trends in foodservice are constantly evolving, as is the commercial foodservice sector. In particular, some of the main trends are:

The growing preference for sustainable products: consumers are increasingly inclined to consume products with an environmentally and ethically sustainable supply chain. Seasonality: an increased interest in the seasonality of products ...

3 Market structure

3.1 The market structure

Analysis of the structure of the foodservice market is carried out based on data for the other food services sector (***) within which foodservice is included. Specifically, the number of active enterprises in the UK, the number of people employed in the sector, and the legal form of enterprises are highlighted.

Between ...

3.2 The value chain

3.3 Distribution

Mass catering service can be divided into two categories based on the process of meal distribution. The two types of systems are:

Conventional system: meals are prepared and cooked in the same facility where they will later be distributed. Each kitchen thus works independently of the others as the entire preparation ...

3.4 The main actors

Some of the major companies providing mass catering services in the UK are:

Sodexo: founded in **** in Marseille, Sodexo is the world's number one food service and business services provider. The company is present in ** countries around the world and serves more than *** million customers every day. In the catering business, ...

4 Supply analysis

4.1 Mass catering

Mass catering consists of the preparation and delivery of a large number of complete meals intended for a community. There can be many reasons for people to use these services, such as the need to have complete, healthy meals in a working environment, lack of time to prepare meals at home, ...

4.2 The prices

The following are prices for the end user in the UK foodservice industry:

In **** in the UK, more than * in * parents believe the price for school lunch service is fair (***). Compared to ****, the figure is ** percentage points lower. In contrast, **% think the price is too high while *% think the price is ...

4.3 New trends in supply

The catering industry's offerings are constantly evolving not only in order to attract new customers but to ensure better service and meal quality. The following are the main trends in the offerings:

Entico street food: some companies active in the sector have launched several ethnic cuisine projects in response to the ...

5 Rules and regulations

5.1 Regulations

Collective catering, as well as the more general catering sector, is regulated by various national laws in order to ensure the safety, quality and origin of the service offered. With regard to school canteens, the legislation is more substantial in order to ensure proper and balanced nutrition for young pupils. Some ...

6 Positioning of actors

6.1 Segmentation

Listed on the stock exchange

Unlisted

List of charts

  • Catering market
  • Market for school canteens
  • Expenditure on catering services
  • Mass catering market
  • Primary and secondary school students
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Latest news

Foodservices Sodexo continues to transform its business model - 26/10/2023
  • Sodexo client retention rate: 95.2
  • Fiscal 2023 revenue growth: +11.6%
  • Sodexo revenues in 2023: 22.6 billion euros
  • Sales of the Pluxee meal voucher activity: +26.9% to 1 billion euros
  • Pluxee net income: 234 million euros
  • Net income for all other Sodexo activities: 560 million euros
  • Percentage of Group capital controlled by Bellon SA family holding: over 40%
  • The United States accounts for 46% of Sodexo's on-site service revenues.
Sodexo BRS: transforming the customer experience - 02/06/2023
  • Sodexo BRS (Benefits & Rewards Services) uses Genesys Cloud CX and Salesforce Service Cloud to harmonize its customer service strategy
  • Sodexo BRS presence in 31 countries.
  • 36 million beneficiaries of Sodexo BRS services.
  • 500,000 corporate and public organization clients.
  • 1.7 million merchant partners.
  • More than 1,500 customer service agents in different countries.
Sodexo splits in two to increase shareholder value - 07/04/2023
  • Sodexo is the world's number two in foodservices.
  • Spin-off of the BRS division planned for 2024.
  • Sodexo's current market value is around 15 billion euros.
  • BRS represents less than 5% of Sodexo's revenues, but 25% of its operating results.
  • BRS employs less than 5,000 people out of a total of 420,000 Sodexo employees worldwide.
  • BRS is targeting sales of 1 billion euros this year.
  • The market capitalization of Edenred, a major competitor, exceeds 14 billion euros.
  • Since 2016, Edenred has doubled in size.
  • Start-up Swile, a competitor in the meal voucher sector, raised 175 million euros at the end of 2021.
Sodexo to spin off and list its Benefits & Rewards division - 05/04/2023
  • - Proposed demerger of the Benefits and Rewards Services activity scheduled for 2024
  • - Bellon SA: Sodexo's largest shareholder with 42.75%, supports demerger project
Sodexo announces spin-off of activities - 05/04/2023
  • Net income up 30.6% for the first half of Sodexo's second-quarter fiscal year
  • Net income of 440 million euros from September 2022 to February 2023
  • sodexo employs 422,000 people in 53 countries
  • The foodservices group plans to spin off its "employee benefits and rewards" activities into a listed company.
  • Planned for "the course of 2024", the operation will involve a "distribution of shares in (the new) entity to Sodexo shareholders",
  • The Bellon SA family holding company, Sodexo's main shareholder with 42.8% of the capital as of August 31, 2022, "supports this project and intends to retain a long-term role as controlling shareholder in both entities", says the text.
For Sodexo Liveve, Sodexo's events branch, the American dream of its glamour branch is becoming a reality - 19/12/2022
  • The United States accounts for 60% of sales, ahead of France 25% and the UK 11%
  • Sodexo operates prestigious stadiums and convention centers in the U.S
  • The global sports and leisure foodservices market is estimated at $76 billion (Bain study)
  • and $17 billion in the U.S., France and the U.K., the 3 most attractive countries for events
  • Sodexo Live! is the 4th largest operator worldwide, behind its British competitors
  • Sodexo Live sales 1.7 billion euros before Covid and 1.3 billion in 2021

Companies quoted in this study

This study contains a complete overview of the companies in the market, with the latest figures and news for each company. :

Accent Catering Limited
Aspens Limited
Caterfood Limited
Taylor Shaw Limited
Caterlink Limited
Compass Group
Sodexo Uk Limited (Sodexo)

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