Summary

Since 2020, the telemedicine market has witnessed significant growth driven by the COVID-19 pandemic, which catalyzed the adoption of remote medical services globally and within Italy. As of 2023, the global market reached a value of $151.42 billion with expectations to grow at a CAGR of 13.88% reaching around $290 billion by 2028. The European market followed suit, valued at $11.55 billion in 2022 and projected to surpass $40 billion by 2030 with a CAGR of 16.94%. Italy's digital health market in 2022 was valued at over $5 billion, and predicting an annual growth rate of 18.1% to exceed $19 billion by 2030. Telemedicine services in Italy have seen increased offerings from medical practices, pharmacies, and private healthcare facilities like IRCCS Ospedale San Raffaele. During the pandemic's peak, telemedicine was instrumental in managing care for COVID-19 and non-COVID-19 patients, with a notable increase in health-related internet searches among Italians from 60% pre-pandemic to 71% during, signaling a shift toward digital health platforms for information and consultations.

Telemedicine Trends and Demand in Italy: A Progressive Surge Toward Digital Health Services

The Italian telemedicine market has witnessed a remarkable growth trajectory, particularly catalyzed by the unprecedented circumstances of the COVID-19 pandemic. It is now considered a substantial segment within the broader spectrum of the European digital health framework. In recent years, especially between 2020 and 2021, there has been a notable boom in telemedicine services. During this period of digital health expansion, the Italian telemedicine market experienced a steep annual growth rate that is expected to lie between 15 and 20 percent. By the end of the decade, forecasts indicate that the market value may swell to over $15 billion. This meteoric rise is, in part, powered by Italian households, which have increasingly diverted their spending toward digital health services, with an approximate 40 percent increase observed from a base spending estimate of between $1.2 billion and $1.3 billion to $1.8 billion. The array of telemedicine services provided shows a diverse utilization pattern, with specialized consultations such as cardiology, dermatology, and primary care witnessing substantial demand. In regards to public opinion, while acknowledging the breakthroughs telemedicine offers in expediency and infection risk reduction, Italians are also mindful of the limitations, notably the absence of physical examinations.

The governance landscape within Italy also aligns itself with the digital shift, as indicated by various national and regional regulations fostering the orderly growth of telemedicine. These include guiding the definition, operational framework, and strategic integration of telemedicine into the national healthcare structure. On the corporate sector front, several entities are at the forefront of the telemedicine platform market, with turnovers ranging from a couple of million to over $200 million, underscoring a significant industry investment and engagement. This is complemented by private healthcare facilities, which also represent a tangible presence in the telemedicine sphere. Lastly, the geographical demand for telemedicine in Italy exhibits a correlation with household spending on health, with the northeastern region leading in terms of average monthly expenditure, suggesting a higher inclination toward telemedicine services in that area compared to the south. In summary, the trends in the Italian market showcase a robust demand and an optimistic future for telemedicine, supported by increasing user adoption, favorable regulations, and substantial investment from both public and private sectors. This demand reflects a society that is progressively embracing the efficiencies and capabilities offered by digital health services amidst a global shift toward telemedicine.

Key Telemedicine Market Players in Italy

The Italian telemedicine landscape has seen significant growth and development over the last few years, with various companies offering innovative solutions to healthcare needs. Among the prominent players in this emerging field, several have been mentioned for their notable contributions and services.

  • Althea Italia s.p.a. stands out as one of the leading companies in the telemedicine sector in Italy. This company specializes in providing state-of-the-art telehealth solutions that range from remote patient monitoring to teleconsultation services, helping to bridge the gap between healthcare providers and patients.
  • HTN s.r.l. is another key player, known for its platform that connects pharmacies with healthcare professionals to deliver telemedicine services. HTN's solutions have been instrumental in facilitating greater access to healthcare services, especially in remote areas where traditional medical facilities may be lacking.
  • Sigma Consulting s.r.l. is a company that offers digital health and telemedicine solutions. Its focus on providing innovative and user-friendly platforms has made it a go-to service for healthcare providers looking to incorporate telemedicine into their practice.
  • I-Tel s.r.l. has made a name for itself by providing telehealth platforms that allow for efficient and secure communication between doctors and patients. Their services are tailored to meet the needs of various medical specialties, ensuring that patients can receive expert advice without leaving their homes.
  • K-Digitale s.r.l. operates in the telemedicine market by providing digital tools that support healthcare professionals in offering remote consultations and monitoring patient health online. Their approach to blending technology with healthcare has improved patient outcomes and satisfaction.
  • THS Group s.r.l. offers comprehensive telemedicine solutions, aiming to enhance the quality of healthcare services while ensuring convenience and accessibility for patients. Their platforms are equipped with advanced features catering to various medical requirements.
  • In terms of private healthcare facilities providing telemedicine services, IRCCS San Raffaele Hospital, which falls under the umbrella of the San Donato Group, is a top-tier facility that offers an array of telehealth services. They have leveraged their expertise and infrastructure to provide remote medical services, including consultations and follow-up appointments.
  • The San Donato Group itself is a conglomerate of healthcare institutions providing telemedicine services among their extensive healthcare offerings. They stand as a major contributor to the field, helping to drive advancements and accessibility in telehealth.
  • San Camillo IRCCS s.r.l. is renowned for its specialized telemedicine services that cater to various medical needs.
Get all the information you need
to understand this market

Detailed content

Inforamtion

  • Number of pages : 30 pages
  • Format : Digital and PDF versions
  • Last update : 07/11/2023
Update Details

Summary and extracts

1 Market Overview

1.1 Definition and scope of the study

Telemedicine is a subcategory of digital health, which encompasses innovations in the use of information and communication technologies (ICT) in healthcare. There are multiple and diverse purposes of telemedicine, which in fact, serve as the basis for distinguishing the activity into three main macro categories:

  • Specialized telemedicine: remote medical services provided within a specific medical discipline, between physician and patient, or between physicians and other health care providers.
  • Telehealth: the systems and services that connect patients, especially chronic patients, with physicians to assist them.
  • Telehealth: social welfare system for caring for the elderly or frail person at home.

Globally, by 2023 the market has reached a value of $151.42 billion. The digitization process and the increasing digital capabilities of users will contribute to market growth in the near future. Between 2023 and 2028, a compound annual growth rate (CAGR) of 13.88 percent is expected under which the market could touch a total value of $290 billion.

Demand for telemedicine services is also growing in Italy after booming during the pandemic period between 2020 and 2021. By 2022, the digital health market in Italy exceeds $5 billion in value, and Italians' spending on digital health will stand at €1.80 billion. Between 2022 and 2030, the Italian digital health market is expected to grow by 18.1% per year, reaching a value of more than $19 billion by the end of the period.

In the Italian market, telemedicine services are offered by both medical practices (general and specialist) and pharmacies. In particular, the main platforms used include Althea and Health Telematic Network. As for private healthcare facilities, the most important of these offering telemedicine services are IRCCS Ospedale San Raffaele (part of the San Donato Group), IRCCS Ospedale San Camillo and Humanitas Mirasole.

1.2 The global market

Telemedicine emerged as an essential component of health care during the COVID-** pandemic. Although telemedicine services were integrated into most healthcare systems even before the onset of the pandemic, the services began to be widely used only during the COVID-** crisis.

In ****, the global telemedicine market reached a value of $***.** billion. ...

1.3 The Italian market

The Italian market represents one of the main segments of the larger European market. In ****, the Italian digital medicine market is worth $*.** billion and is expected to reach and exceed $** billion by **** thanks to a compound annual growth rate (***) par to **.*%.

Telemedicine market Italy, ****-****, in billions of dollars Insights**

The ...

1.4 The Impact of COVID-19

The COVID-** pandemic was, and is, first and foremost a massive public health failure, which then unleashed terrible economic consequences. This reality intersects directly with the fields of telemedicine and digital health specifically, and health more generally. The €*** billion Recovery Fund has secured nearly €** billion in public health investments. Future investments ...

2 Demand analysis

2.1 Demand in Italy

By ****, only **.*% of Italians were included in a telemedicine/e-health program.(***). The other aspects covered **.*% of cases.

Aspects for which Italians have been involved in telemedicine/e-health programs Italy, ****, % Active citizenship

During ****, more than ***,*** telemedicine services were provided in the network of more than *,*** pharmacies participating in the HTN-Federfarma project: ***,*** electrocardiograms, ...

2.2 The opinions of Italians

Considering the opinions expressed by those who have used telemedicine services, it is possible to highlight the advantages and disadvantages of the service. Regarding the advantages, **% of those say that reducing waiting time for an appointment with their doctor is the main strength of telemedicine. Forty percent see reducing the possibility ...

2.3 Demand trends

Considering the advantages and disadvantages listed in the previous section, those who used telemedicine services in **** intend to do so in the future. Almost all subjects (***). Only *% among those who have used this service say they do not want to use it again in the future.

Willingness to continue using telemedicine ...

2.4 Geographical distribution of demand

In order to analyze the geographical distribution of demand, a map was created with the average monthly expenditure of Italian households on their health. Thus, a higher demand for telemedicine services is assumed where the average monthly expenditure is higher.

In ****, the Northeast is the leading macro-region in terms of average ...

3 Market structure

3.1 The market structure

To analyze the structure of the market, services of medical practices (***) and pharmacies are considered. Specifically, the number of enterprises, number of employees and legal form of activities will be analyzed for each sector.

Medical practice services

Between **** and ****, the total number of general and specialist medical practices grew by **.* percent, ...

3.2 The value chain

Theestablishment and exploitation of a technological infrastructure, is critical as it provides the basis on which all telemedicine services are delivered. This phase includes:

The development and maintenance of secure telemedicine platforms, which may include software for video calling, systems for patient management, and platforms for data collection and analysis. The ...

3.3 Deployment of telemedicine

Digitization of patient records facilitates telemedicine processes; in fact, the latter is not possible without the former. Doctors and health care providers must have electronic records of their patients in order to perform any form of remote intervention or diagnosis. In Italy these are called Fascicolo Sanitario Elettronico (***).

As visible in ...

4 Supply analysis

4.1 Various offers and support

Telemedicine offerings can be divided into four distinct macroareas, which are characterized by mode and purpose:

Remote visits

In this case, the physician has the opportunity to visit his patient using video communication systems or applications, from Skype, Zoom, Teams, and other customized solutions developed ad hoc according to the needs ...

4.2 The prices

As for the prices of medical services, between **** and **** the consumer price index increased by * points. This means that over the period under consideration, prices for consumers increased by * percent. Compared to ****, the price increase is close to *%.

Consumer price index for medical services Italy, ****-****, base ****=*** Istat

The cost of ...

4.3 New supply trends: artificial intelligence in the service of healthcare

Artificial intelligence (***) is playing an increasingly significant role in telemedicine, offering significant benefits to both healthcare providers and patients. AI is revolutionizing patient care by making it more efficient, personalized and accessible. Listed below are as some of the key applications and considerations of AI in this field: Mhealth and Telehealth ...

5 Regulations

5.1 Regulations

There are several regulations regarding telemedicine or related processes, and these are at the national level but also at the regional level. The following is a non-exhaustive list showing some of the most relevant regulations.

Law No. *** of December *, **** defines what telemedicine is and its parameters Article *a of Legislative Decree ...

6 Positioning of actors

6.1 Segmentation

Telemedicine platforms

Private healthcare facilities with telemedicine service

  • Health Telematic Network s.r.l
  • Ospedale San Raffaele
  • Gruppo San Donato
  • Althea
  • Humanitas Mirasole S.p.A.

All our studies are available online in PDF format

Take a look at an example of our research on another market!

Do you have a question about this study?   +44 238 097 0676

Companies quoted in this study

This study contains a complete overview of the companies in the market, with the latest figures and news for each company. :

Health Telematic Network s.r.l
Ospedale San Raffaele
Gruppo San Donato
Althea
Humanitas Mirasole S.p.A.

Choosing this study means :

Access to more than 35 hours of work

Our studies are the result of over 35 hours of research and analysis. Using our studies allows you to devote more time and added value to your projects.

Benefit from 6 years' experience and over 1,500 industry reports already produced

Our expertise enables us to produce comprehensive studies in all sectors, including niche and emerging markets.

Our know-how and methodology enable us to produce reports that offer unique value for money.

Access to several thousand articles and paid-for data

Businesscoot has access to all the paid economic press as well as exclusive databases to carry out its market research (over 30,000 articles and private sources).

To enhance our research, our analysts also use web indicators (semrush, trends, etc.) to identify market trends and company strategies. (Consult our paying sources)

Guaranteed support after your purchase

A team dedicated to after-sales service, to guarantee you a high level of satisfaction. +44 238 097 0676

A digital format designed for our users

Not only do you have access to a PDF, but also to a digital version designed for our customers. This version gives you access to sources, data in Excel format and graphics. The content of the study can therefore be easily retrieved and adapted for your specific needs.

Our offers :

the telemedicine market | Italy

89 €
  • What are the figures on the size and growth of the market?
  • What is driving the growth of the market and its evolution?
  • What is the positioning of companies in the value chain?
  • Data from several dozen databases

5 reports pack (-15%) IT Italy

75.6 € / study
378 € instead of 445 € -15%
  • 5 reports at €75.6 excluding VAT per study to choose from our Italian catalogue for 12 months
  • Save 15% on additional studies purchased
  • Choose to be refunded any unused credit at the end of the 12-month period (duration of the pack)

See the terms and conditions of the pack and the refund of unused credit.

Updates

Do you have a question ?
Our team is at your disposal at   +44 238 097 0676