The market for reception and concierge services - Italy
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Study Overview
Reception and concierge services are composed of all those activities aimed at welcoming residents and visitors to a property. The market is divided into the following segments:
Concierge of residential properties: involves the presence of a concierge, responsible for supervising access to the property and, often, for cleaning the common areas of the property. Reception services for offices and commercial properties: usually entrusted to specialized companies that provide trained staff. Front desk services for Hotels: included as part of the hotel service, they provide assistance to guests during their stay in the facility.
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The following study focuses specifically on the first two categories listed. This market is worth about $750 million worldwide. In Italy, the most important drivers of demand are security and the growth of online shopping, which has given concierges of residential and commercial properties the new task of parcel pickup. Geographically, it is interesting to note a large concentration in the central areas of major cities, while moving to the suburbs and smaller municipalities the service is limited to reception activities for the companies present.
Key takeaways
- Growth and sector challenges
- Demand analysis
- Market structure and organization
- Supply and pricing analysis
- Player segmentation
- Latest trends and innovations
Our methodology
Our method combines human expertise and a large corpus of sources, including exclusive and private data, for optimal understanding of the sector
Broad source base
- • National, international, and private databases
- • Professional press and polling institutes
- • Industry reports, company financial statements...
Exclusive data
- • Indexpresse sectoral database
- • Preferred Brands database
- • Expert interviews and proprietary indicators
Human expertise
- • Experienced research analysts
- • Know-how developed through 1500+ studies
- • In-depth and rigorous analysis
Visual and actionable reports
- • Graphic studies with synthetic structure
- • Downloadable data
- • Link to original sources
Sommaire
1. Market Overview
- 1.1 Introduction
- 1.2 The world market
- 1.3 The Italian market
- 1.4 The impact of covid
2. Demand Analysis
- 2.1 Demand analysis
- 2.2 Demand drivers
- 2.3 Geographical distribution of demand
3. Market Structure
- 3.1 Market structure
- 3.2 The value chain
- 3.3 The main players
4. Offer Analysis
- 4.1 The type of supply
- 4.2 The prices
5. Regulation
- 5.1 The regulation
The market for reception and concierge services - Italy
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