Summary

The global private investigation services market registered a value of $18.2 billion in 2022, and is projected to grow at a CAGR of 4.5 percent. The industry is known for its adaptability, with professionals diversifying their skills and adopting innovative strategies for recovery. The market growth is fueled by a significant increase in fraud across industry verticals and the digitization of businesses, leading to new opportunities but also new types of fraud. During the coronavirus pandemic, there was a boom in requests for private investigation services, particularly relating to marital infidelity, as the lockdown led to increased social platform usage and cohabitation strains. Advanced technologies and digitization, including Open Source Intelligence and the use of drones, are revolutionizing private investigation methods. Despite a slight decrease in the number of active firms and employees in Italy from 2017 to 2021, the country saw a significant 19 percent increase in online searches for 'private investigator' during 2023, indicating a growing demand for these services.

Private Investigation Services in Italy: A Market Analysis

The Italian market for private investigation services is currently experiencing a range of dynamic shifts and trends.This industry accounts for nearly a fifth of the global security services market. In Italy, however, the sector saw a downturn, with an 11.9 percent drop in revenue as compared to figures from 2017. Despite this slump, the industry's capacity for resilience is highlighted by its adaptability and the potential for recovery through innovative strategic measures. The cost of investigative services is quite variable, with private sector rates per agent ranging from about €20 to €100. Corporate and commercial investigations follow suit with similar hourly rates, while insurance investigations can vary significantly, from as little as €20 to as much as €4,000. This variation accounts for the diverse nature of services required and the complexity of operations in compliance with legal standards. With regards to market structure, a slight decrease in the number of companies offering detective services was observed between 2017 and 2021, demonstrating a contraction of about 9.9 percent. This change reflects a decrease in not only the number of firms but also in employee numbers, with the sector's workforce reducing to approximately 5,200 by 2021.

Digital advancements have brought forward new trends in investigative services. The digital revolution has provided agents with advanced tools for Cyber Intelligence, significantly improving the effectiveness of investigations. Techniques such as Open Source Intelligence capitalize on publicly available information from various sources, whereas the use of drones offers a novel aerial perspective, but they are subject to strict privacy laws. In relation to customer demand, the need for private investigation services appears to be mainly driven by cases of suspected marital infidelity, searches for missing persons, legal disputes, corporate security, and personal safety, among other reasons. Geographically, the distribution of online searches for "private investigator" across Italy shows varying degrees of interest. Unfortunately, specific figures are not provided to elaborate on the exact distribution. Yet, it's evident that consumer interest is widely distributed across different regions, suggesting a nationwide demand for these services. The industry's segmentation emphasizes leading macro-regional breakdowns where top firms are scattered across both the northern and central parts of the country. These companies range from those with turnovers in excess of €7 million to those generating over €3 million annually. As Italy grappled with.

Prominent Figures in Italy's Private Investigation Landscape

The private investigation services market in Italy is diverse and full of key players that offer a wide array of services catering to different needs. Here are a few notable companies that stand out in the private investigation industry:

  • Abbrevia S.p.A.: Based in Trento, Abbrevia is known for its specialization in both corporate and private investigative services. The firm provides credit and business information with a holistic approach. They integrate forensic sciences with cutting-edge technology to offer personalized solutions for their clients' unique challenges.
  • Mr. Security s.r.l.: Hailing from Asti, Mr. Security prides itself on providing meticulous investigative and security services to the public. Their mission revolves around delivering services with precision, meeting their clientele’s diverse security needs while addressing complex and sensitive situations with a high level of professionalism.
  • Top Secret Investigazioni e Sicurezza s.r.l.: Located in Ferrara, Top Secret is a well-rounded company offering private surveillance, corporate investigations, and advanced security systems. Whether it's event security or investigating corporate matters, they boast a comprehensive suite of services ensuring clients' peace of mind and safety.
  • Securfox Investigazioni e Sicurezza Ltd: Another gem from Ferrara, Securfox tailors its investigative and security services to cover private, corporate, and insurance fields. They also provide a range of security solutions, including but not limited to concierge, fire watch, and VIP protection services, asserting their versatility and adaptiveness in the industry.
  • M.S. Investigazioni s.r.l.: With its headquarters in Bologna, this company takes on various investigative and security tasks. The range extends from corporate and private security to concierge services and anti-theft checks, showcasing their ability to adapt to different situations and requirements.
  • Kroll Associates Ltd: While Kroll is an international presence, its Italian offices contribute significantly to its worldwide reputation. The consulting firm excels in many domains, including cyber risk assessments, business valuations, and forensic investigations. Kroll offers strategic solutions to aid their clients in making informed decisions while navigating risks and challenges.
  • Axerta s.p.a.: As a Rome-based agency, Axerta brings to the table its expertise in various types of investigations such as audits, employee checks, and forensic accounting. By collaborating closely with legal and corporate entities, they enhance their investigative processes to ensure comprehensive and accurate information gathering.
  • CIEFFE Investigazioni s.r.l.: Specializing in insurance and corporate investigations.
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  • Number of pages : 30 pages
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  • Last update : 22/12/2023
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Summary and extracts

1 Synthèse du marché

1.1 Introduction

The private investigation services market is an industry in which companies offer research, information gathering, and analysis services on behalf of private clients, businesses, and organizations. The different types of offerings/products in the market include:

  • Backgroundinvestigations and screening: criminal, credit and professional background checks of individuals or companies.
  • Marital investigations: investigations to uncover marital infidelity or confirm suspicions of inappropriate behavior.
  • Corporate investigations: internal investigations to identify fraud, information theft, unfair behavior or illegal practices within a company.
  • Insurance investigations: investigations of insurance claims to verify the validity of claims and prevent fraud.
  • Intellectual property investigations: protection of intellectual property rights, such as patents, trademarks and trade secrets.
  • Security investigations: evaluation and implementation of security measures to protect people, property and sensitive information.

The private investigation services industry originated before the Unification of Italy, but was more fully regulated in 1914 and later in 1926 with the Testo Unico delle Leggi di Pubblica Sicurezza (TULPS). However, restrictions and controls limited the expansion of detective agencies. During the 1950s and 1960s, the economic boom encouraged the development of commercial intelligence agencies, while private investigations were affected by adultery laws. In the 1970s and 1980s, regulations were introduced that limited monitoring of employees and punished illegal wiretapping. The advent of information technology in the 1980s eventually led to new opportunities for the industry.[PIPB]

The global private investigation services market is worth $18.2 billion in 2022 and is expected to grow at an annual rate(CARG) of 4.5 percent through 2032.[Factmr]

1.2 The global market

The global private investigation services market is registered at $**.* billion in **** and is expected to expand at a CAGR of *.* percent, reaching $**.* billion by the end of ****. In addition, private investigation services account for nearly ** percent of the global security services market in ****.

Value of the global private investigation services market World, ...

1.3 The local market

The private investigation services sector experienced an**.* percent decrease in revenue compared to ****. However, it must be considered that the private investigation sector is known for its adaptability, with professionals who can diversify their skills to meet the changing needs of the market. So the adoption of innovative strategies could be ...

1.4 Coronavirus: boom in requests for private investigation

With the imprisonment related to the health emergency there has been an increase in private investigation activity. Many individuals have turned to these companies to find evidence of marital infidelity, especially because of the post-pandemic sentimental implications: in fact, there are many who have decided to use lawyers as well. Investigative ...

2 Analyse de la demande

2.1 Demand characteristics

The numbers below represent search interest relative to the highest point on the graph, in relation to the region and period indicated. The closer the value is to *** the more frequently the term is searched, ** indicates half of the searches.

During ****, Italians' online search for the keyword 'private investigator' showed a ...

2.2 Demand drivers

There are several reasons why Italians turn to a private investigator; some of the most common include:

suspicion of marital infidelity: many clients turn to private investigators to prove or substantiate a suspicion of marital infidelity. When there is a hunch that one's partner may be betraying trust in the relationship, ...

2.3 Geographical distribution of demand

To visualize the geographical distribution of demand, an overview of online interest by search term "private investigator" in the various regions of Italy is proposed. Values are calculated on a scale of * to ***, where *** indicates the location with the highest frequency of searches as a proportion of total searches in that ...

3 Structure du marché

3.1 Market structure and dynamics

Firms active in private investigation services showed a slight decrease from **** to **** (***) occurred gradually from year to year.

Firms active in private investigation services Italy, ****-****, hundreds of units Istat

The data indicate that the private investigation sector is large and diverse. The significant presence of sole proprietors, with **.* percent, suggests ...

3.2 Value Chain

The following are the different stages that contribute to providing private investigative services:

Research and Development (***): Innovation in surveillance and investigation techniques. Development of new technologies for data collection and analysis. Training and Certification: Training of investigators in surveillance techniques, intelligence gathering. Obtaining necessary licenses and certifications. Marketing and Client Acquisition: Advertising ...

3.3 Main actors

The following is an overview of the major players in the industry, ranked according to annual revenue value:

Abbrevia: Abbrevia S.p.A. is an Italian company specializing in investigative services. It offers credit, business information, and corporate, private, and criminal investigations. It uses a holistic approach that combines different forensic ...

4 Analyse de l'offre

4.1 Type of Offering

Services of the private investigator

The private investigator specializes in finding information and evidence on behalf of principals. The services offered by a private investigator are different and can be useful in the resolution of personal, legal or financial issues. A very interesting and peculiar aspect of private detective work, is ...

4.2 Prices

Outlining the costs of an investigative agency is a complex task, as prices change depending on the plan of action to be implemented. In addition, one must always consider that rates vary not only depending on the type of service requested but also based on how feasible that investigation is with ...

4.3 New supply trends

Investigative activity has been made more effective and efficient with the advent of new technologies and the development of digitization, leading to a real revolution. Investigative investigations have encountered a radical change in the methods and organization of their activities.

The private investigator today combines the human aspect with that of ...

5 Règlementation

5.1 Rules and regulations

Italian and European legislation related to private investigations has undergone recent updates and implementations:

Legislative Decree No. **/****, which implements EU Directive No. ****/**** on whistleblowing. This legislation establishes a legal framework for the protection of individuals who report violations of national or EU law that put public interests or the integrity of ...

6 Positionnement des acteurs

6.1 Segmentation

Leading macroregional breakdown

  • Axerta
  • Top Secret Investigazioni e Sicurezza
  • M.r. Security
  • Abbrevia
  • Stargate Security
  • Stuppia Investigazioni
  • ITS International Top Service
  • Excursus
  • CDM Vigilanza

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Companies quoted in this study

This study contains a complete overview of the companies in the market, with the latest figures and news for each company. :

Axerta
Top Secret Investigazioni e Sicurezza
M.r. Security
Abbrevia
Stargate Security
Stuppia Investigazioni
ITS International Top Service
Excursus
CDM Vigilanza

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