1.1 Definition and scope of study
The market for vending machines is a subset of the pOS market (POS). In contrast to traditional cash registers, "automatic" cash registers are self-service checkouts where the customer scans and pays for the products himself using a barcode reader. Although the term "automatic cash register" is also sometimes used for "cash register" systems, the term "automatic cash register" is also sometimes used for "cash register" systems self-scanning In addition to the "self-serve checkout system", where the customer scans his or her own products as they move through the store, our study focuses on self-service checkout systems, or "self-service checkout systems", where the customer scans his or her own products as they move through the store self-checking system "(SCO).
In France and around the world, automatic cash registers are commonplace in the large distribution areas The main focus is on the food industry. They are favoured by customers with small baskets because one of the major objectives is to shorten queues . For large retailers, this improves the shopping experience for consumers while optimizing their human resources and available space. However, a concern often relayed in the media is that of the threat to the jobs of cashier hosts and hostesses However, not all of them are likely to be redeployed to other, more multi-purpose positions.
The market for suppliers the automatic cash register is dominated by a few large global players The three main ones are NCR Corporation, Toshiba and Diebold Nixdorf (formerly Wincor Nixdorf). These companies compete with each other through major investments in technological innovation, offering increasingly efficient and sophisticated cash registers. The market is in sharp rise In 2019, 50% more cash registers were deployed worldwide than in the previous year. The Covid-19 crisis could well accentuate this trend. These global players also dominate in France and supply most of the major retailers, but a few local players manage to co-exist, particularly for smaller retailers, by offering cheaper checkouts.
In France, the first self-service checkouts appeared in 2005 with Casino, followed progressively by all the major retail chains. Thus, in 2019, more than 57% of food superstores would thus be equipped with at least one automatic cash register. Food retailers are not the only ones to offer these checkouts: at Ikea, for example, more than 2 out of 3 checkouts are done without a cashier. But it's not just automatic cash registers that are gaining ground; the use of smartphones may well eliminate checkouts altogether in the future.
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