Summary

The global automotive maintenance and repair market, valued at approximately US$789.8 billion in 2021, is projected to grow annually by 7.6% through to 2031. In France, the market showed resilience and growth despite a dip in 2020 due to the Covid-19. This growth is propelled by the aging vehicle fleet, a decline in DIY repairs due to increasing vehicle complexity, and stringent technical inspections.

Additionally, there is a noticeable shift towards electric vehicles (EVs), with registrations more than doubling between 2020 and 2023. EVs, though requiring different maintenance compared to traditional combustion engines, are contributing to a change in the structure of demand within the sector, where the number of maintenance operations is foreseen to slightly decline by 2025 due to vehicle reliability improvements. Despite this, the maintenance and repair industry in France remains robust with over 35,000 businesses, reflecting a steady increase in micro-businesses facilitated by European Commission regulations promoting competition.

Shifting Dynamics in the French Automotive Maintenance & Repair Market

The French automotive maintenance and repair market is indicative of vibrancy and growth, bearing witness to an evolutionary phase that beckons future market shifts. This sense of momentum has been shaped by a concoction of factors including technological advancements, demographic transitions, and regulatory frameworks that are recalibrating the fundamentals of demand within the sector. In recent years, the number of cars gracing the roads has been on a steady incline, with a concurrent rise in vehicle longevity. A depiction of this change is seen in the escalating number of vehicles, reaching well over 30 million, and a vehicle fleet average age that has matured beyond the 8-year mark.

This burgeoning population of automobiles traverses the streets with increasingly sophisticated needs, and as the DIY culture simmers to a low with the technical ascendance of vehicle mechanics, reliance on professional services is scaling new heights. The French market valuation, which encapsulates activities under NAF code 45.20A, soared above 25 billion euros, a leap of faith from the lull experienced in the illustrious year of 2020. Market analysts project an optimistic trajectory, fueled by an uptick in automotive technology innovations, which necessitates the embrace of cutting-edge tools and techniques by maintenance and repair professionals.

At the heart of the market's vicissitudes are changes forecasted in the coming years, most notably pivoting around the types of vehicles that will dominate the roads. The surge of electric and hybrid vehicles is a testament to prevailing winds—a whopping increase of vehicle registrations, from a few thousand to tens of thousands, is a telltale of the current shift towards greener alternatives.

Despite their infancy in terms of market share, these segments are poised for exponential growth, potentially carving out a substantial slice of the market by 2036, shaping the fabric of the automotive maintenance and repair sector in unprecedented ways. The industry narrative paints a picture of job numbers and businesses that are ebbing and flowing with the tides.

Employment metrics echo a similar pattern, with an upward climb manifesting past the mid-2010s, suggesting that market expansion has ushered in job creation too. Taking a closer look at the numbers that narrate the story of demand, annual after-sales operations for passenger vehicles are numerically significant, towering at over 60 million services performed.

Key Market Participants in the Automotive Maintenance and Repair Sector

The automotive maintenance and repair industry comprises several pivotal players that operate within diverse sub-segments of the market. These key participants have been instrumental in shaping the industry landscape and offer a broad spectrum of services to cater to the changing demands of vehicle owners. Let’s delve into the essential entities that make up this dynamic market:

  • Authorized Repairers (Level 1 and 2): These establishments are synonymous with trust and quality, often backed by vehicle manufacturers. They hold the authorization to carry out warranty and recall repairs and typically have direct access to original equipment manufacturer (OEM) parts, up-to-date training, and the latest diagnostic tools.

 

  • Automotive Repair Mechanics (MRAs): Known to provide personalized service, MRAs are typically smaller, independent workshops. They pride themselves on their craftsmanship and customer-centric approach, often serving a loyal clientele that values the one-on-one relationship and reliable service over time.

 

  • Auto Centers : Positioned as a one-stop solution for various automotive needs, auto centers offer a comprehensive range of maintenance services. Many also sell automotive parts and accessories, combining retail with service for a complete customer experience.

 

  • Fast Repairers: The fast repairers, as their name suggests, specialize in quick turnaround services. They are ideal for clients looking for speedy, often drive-in-drive-out, maintenance work like oil changes, battery swaps, or headlight replacements.

 

  • Tire Specialists: Focused on all things tires, these experts provide services ranging from tire sales and installations to wheel alignments and balancing. They play a crucial role in ensuring vehicle safety and performance through their specialized offerings.

 

  • Dismantler-Recyclers: This segment of the industry is gaining prominence with the increasing focus on sustainability. Dismantler-recyclers manage end-of-life vehicles, recovering parts for reuse and recycling materials, thus contributing to the circular economy.

 

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  • Number of pages : 30 pages
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  • Last update : 25/10/2023
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Summary and extracts

1 Market overview

1.1 Definition and scope of study

The automotive maintenance and repair market involves checking the condition of vehicle components and replacing consumables. in addition to mechanical repairs, vehicle servicing also covers electronic repairs, maintenance, body and paintwork repairs, tires, windows and seats.

The market is made up of a variety of players, divided between manufacturer networks and independent repair. According to ANFA, the players in the automotive maintenance-repair sector are as follows

  • Level 1 and 2 approved repairers
  • Automotive repair mechanics (MRA)
  • Auto centers
  • Fast repairers
  • Tire specialists
  • Dismantler-recyclers

Rising average vehicle age, increasing average number of kilometers driven per vehicle and growing awareness of road safety are fuelling growth in the global automotive repair and maintenance market. With a 33% market share, Asia-Pacific is in first place, closely followed by Europe with 30%.

The French market is experiencing a period of growth, following the contraction in business in 2020. By 2022, the market will be worth 25.1 billion euros, a figure that has been rising sharply over the past two years.

Innovations in automotive technology are set to change the habits of mechanics and workshop technicians, whose work is dependent on vehicle technology. The use of new technological tools will become imperative, even for activities with a low level of complexity.

1.2 The global automotive service and repair market

The global market for automotive repair and maintenance services was estimated at US$***.* billion in ****, and is expected to grow at a rate of *.*% per year to ****.

World, ****-****, in billions of US dollars Source: ****

The global market is highly consolidated, with a small number of players holding a large share. ...

1.3 French market in good shape

To study sales linked to automotive maintenance and repair in France, we use NAF code **.**A: "Maintenance and repair of light motor vehicles".

Growth in sales (***) in motor vehicle maintenance and repair France, ****-*****, in billions of euros Source: ****

We then observe that the market has been in a steady growth ...

2 Demand analysis

2.1 Demand based on the number of used vehicle registrations

The automotive maintenance market depends to a large extent on the evolution of the French vehicle fleet, and the nature of new registrations (***).

Trend in the share of used vehicles in new registrations France, **** - ****, in % Source: ****

On average, used vehicles have accounted for three-quarters of new registrations over the past ...

2.2 A demand whose structure is set to change over the coming years

According to theANFA observatory, the number of maintenance and mechanical repair operations on passenger vehicles fell until ****, but has been on an upward trend since then. However, TCG Conseil, in its **** outlook report, is betting on a very slight fall in the number of after-sales operations by ****, which would be largely ...

2.3 Focus on electric vehicles, where maintenance requirements differ from those for combustion engines

As mentioned in the previous section, demand for vehicle maintenance and servicing is likely to evolve in tandem with vehicle motorization. For this reason, we need to look at the trend in new vehicle registrations in France:

Evolution of the type of energy used in new vehicle sales France, ****-****, in ...

2.4 The number of road accidents as a reason for application

to get a complete picture of the reasons behind the demand for car servicing, we need to look at the statistics on road accidents:

Number of bodily injury accidents France, **** - ****, in thousands Source: ****

The number of road accidents is another determinant of demand for automotive maintenance and repair. Accidents have ...

2.5 New demand trends: LOA and LCD/LLD

Leasing with a purchase option is becoming increasingly popular, and this is benefiting the car maintenance market. This type of leasing often includes vehicle maintenance.

Trend in the amount allocated to financing new private vehicles France, **** - ****, in millions Source: ****

For almost ten years now, the amounts allocated to financing new ...

3 Market structure

3.1 The structure of the automotive maintenance and repair sector

Automotive service and repair value chainFrance

In the general structure of the French market, thefollowing types ofplayer can be distinguished:

Independent garages: These are mechanics and/or car repairers who are not part of official brand networks. They are generalists, and may often have a complementary specialist activity (***). They may also ...

3.2 Companies and their employees

Since ****, the number of companies dedicated to the maintenance and repair of light vehicles has risen steadily, from just over **,*** to over **,***. Since ****, more and more micro-businesses have been set up in the sector, a trend that has been accentuated by the opening up to competition imposed by the European Commission.this ...

3.3 Distribution breakdown

The market structure by category is as follows:

Breakdown of workshop entries by circuit and vehicle age France, ****, in Source: ****

Dealers and agents are the most numerous on the market (***). The breakdown of market share for workshop entries is slightly different, however:

Market share of workshop entrances France, ****, in Source: ****

Auto ...

3.4 Breakdown of the maintenance and repair market by engine type

In ****, the maintenance and repair market was mainly driven by the diesel and petrol segments, accounting for **.*% and **.*% of sales respectively. The hybrid, plug-in hybrid and electric segments are hardly represented at all, firstly because these vehicles are more recents and therefore require less maintenance and repair work, but also because ...

4 Offer analysis

4.1 Types of automotive maintenance and repair services on offer

To summarize the range of services available in terms of maintenance-repair or, more broadly, automotive after-sales, we use the classification of the Mecagoo service comparator, which is set out in the table below:

4.2 Vehicle maintenance and repair prices

First of all, it's important to remember that, although the purchase price is the most important part of the total cost of a car, on average it accounts for only **% to **% of total vehicle expenditure.

To this purchase price must be added other expenses such as insurance, fuel, maintenance, parking and ...

4.3 Maintenance price trends over the years

Change in annual consumer price index for passenger car maintenance and repairs France, ****-*****, index base *** in **** Source: ****

The structural evolution of consumer prices (***) shows a steady upward trend in the cost of vehicle maintenance from year to year, which was already the case before the ****s. Indeed, the consumer price ...

5 Regulations

5.1 Regulations governing automotive service and repair professionals

Free competition between industry professionals

Under the new regulations in force since June *, ****, ratified by the European Commission, consumers are free to turn to any repair shop for maintenance and repair, both during the legal warranty period and the free extended warranty period. Vehicle owners must be able to have their ...

5.2 Regulations governing vehicle owners

All passenger cars with a Gross Vehicle Weight Rating (***) of *.* tonnes or less are subject to a roadworthiness test.

The first inspection must be carried out within * months of the vehicle's fourth anniversary. Thereafter, it must be carried out every * years.

No invitation is sent out, however: the inspection is carried ...

List of charts

  • Sales in the car care market
  • Change in average age of vehicle fleet at January 1
  • Growth in sales (excl. VAT) in the motor vehicle maintenance and repair sector
  • Evolution of the French car fleet
  • Growth in the number of after-sales operations in the automotive maintenance and repair sector
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Latest news

Michelin strengthens its business outside tires - 21/06/2023
  • Michelin sales in 2022: €26.8 billion
  • Percentage of tire-related business by 2030: 75% to 70%
  • FGC is a company specializing in high-tech materials and fabrics
  • Value of Michelin's acquisition of Flex Composite Group (FGC): 700 million euros
  • FCG sales in 2022: 200 million euros
  • FCG employs 400 people in six production centers in Belgium and Italy
  • Michelin acquired Fenner in 2018
  • Sales of Michelin's high-tech materials business in 2022: €1 billion
  • Expected sales of Michelin's high-tech materials business after the acquisition of FCG: €1.3 billion
  • FCG average organic growth between 2015 and 2022: 11%
Michelin launches a new wave of acquisitions to ensure diversification - 20/06/2023
  • Michelin acquires Italian company Flex Composite Group (FCG)
  • FCG enterprise value: 700 million euros
  • FCG has 400 employees
  • FCG business sectors: marine, supercars and electric vehicles, sports, construction
  • FCG sales in 2022: 202 million euros
  • FCG average annual growth rate since 2015: 11
  • Michelin target: 20% of sales in "non-tire" activities by 2030
  • Michelin "non-tire" sales in 2022: 1.3 billion euros (or 5% of total)
  • Previous Michelin acquisitions before the Covid crisis: approx. 3 billion euros (Fenner, Multistrada, Camso)
Michelin: 5 to 10 billion for acquisitions. - 13/05/2023
  • Over 80% of sales under the Michelin brand.
  • Less than 10% of passenger car tire sales from original equipment
  • Objective of generating between 20% and 30% of sales in non-tire businesses by 2030, compared with 5% in 2020.
Tire recycling about to take off - 04/04/2023
  • Total recycling capacity of the joint venture by 2030: 1 million tonnes of end-of-life tires per year (one-third of the annual volume in Europe).
  • First recycling plant located in Uddevalla, Sweden, operational by 2025.
  • Products: regenerated carbon black, reusable oils for tire manufacturing and the petrochemical industry.
  • Partners: Michelin, Enviro Systems, and Antin Infrastructure Partners (majority shareholder).
Automotive: Michelin supports creation of tire recycling group - 31/03/2023
  • Scandinavian Enviro Systems and Antin create a tire recycling company.
  • Objective: to build several plants in Europe by 2030.
  • Antin stake: majority
  • Enviro stake: 30%.
  • First plant operational in Uddevalla, Sweden, by 2025.
  • Initial recycling capacity: 34,500 tonnes of used tires (40% of annual volume in Sweden).
AD continues to expand its network - 27/02/2023
  • AD Carrosserie has over 700 workshops.
  • The AD network has grown by 74 members.
  • At present, 1,449 garages in France carry the AD banner.
  • The number of companies specializing in bodywork is 791.

Companies quoted in this study

This study contains a complete overview of the companies in the market, with the latest figures and news for each company. :

Speedy (Bridgestone)
Mobivia Groupe (Norauto, Midas)
Feu Vert
Carglass France
Point S
Michelin Groupe
Euromaster
Thule
Oscaro.com (D'Ieteren Groupr)
AD Autodistribution Groupe (D'Ieteren Groupe)
TVH (D'Ieteren Groupe)
Parts Holding Europe - Auto Distribution (D'Ieteren Groupe)

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