The automotive glazing market - France (2024)

The automotive glass market, which includes windshields, side windows, rear windows, and rear-view mirrors, has experienced significant developments and faced challenges since 2020. The sector was disrupted by the health crisis, leading to a 15% drop in glass repair volume as mobility was restricted during lockdowns. However, the market started to recover with the postponement of some repairs, with Carglass, holding a 40% market share in 2021, leading an increasingly competitive landscape filled with new entrants under various franchising models.

Non-specialist auto centers like Point S are moving into the auto glass market, expanding their services to include expertise in windshield replacement. Regulations have also evolved, with the LOM law leading to the liberalization of the captive parts market, with full competition for automotive glazing set from January 1, 2023. Market innovations include ultra-resistant, head-up vision, acoustic, and plastic glass, as well as ultra-connected glass with integrated antennae for enhanced vehicle connectivity. Despite the impact of the health crisis, the global automotive glass market is projected to grow, with estimates suggesting it will reach $30.6 billion by 2027, growing at a CAGR of 5.4% from 2022 to 2027.

Trends and Dynamics in the Automotive Glass Market

In recent years, the automotive glass market has exhibited significant growth and change, spurred by a variety of factors ranging from technological advancements to regulatory shifts. Initially, the automotive glass sector was dominated by carmakers' dealerships until the entry of Carglass in 1986, which shifted the paradigm as the first independent service provider. 

The French market alone has seen Carglass increase its presence with around 450 centers in the country. Glass composition has evolved since regulations in 1983 mandated that all windscreens be made of laminated glass, prioritizing passenger safety.

Different situations demand different types of glass, with the front windshield made of laminated glass and side windows typically made from tempered glass. Both types have their vulnerabilities, with windscreens susceptible to impacts and accidents, while side windows are prone to breakage in incidents of theft or vandalism. The cost of automotive glass has witnessed a rise, with windscreens experiencing a significant price increase of roughly 4.3%, outpacing the average cost of all car spare parts.

Specific brands have seen varying increments in windshield costs; for instance, Alfa Romeo, Citroën/DS, and Skoda observed an upward trend ranging between approximately 5.6% to over 10%. Regulatory involvement in the sector has been evident with legislation focusing on vehicle glazing transparency, which came into effect in 2017. Additionally, insurance coverage for glass breakage has become more commonplace, providing financial relief for policyholders in the event of damage.

The market's competitive landscape continues to diversify with new entrants eager to claim a piece of the pie under franchise, brand license, or concession models. Entities like Mondial Pare-Brise, France Pare-Brise, Actiglass, Chrono Pare-Brise, and SOS Pare-Brise+ have emerged, each with its specific focus and customer service strategy. Despite the downturn during containment measures, some of the lost volume was recouped when postponed repairs and technical checks resumed. Not falling behind, non-specialists such as auto center and garage chains have also entered the auto glass market, leveraging their traffic and expertise in windshield replacement. 

Key Players Steering the Automotive Glass Industry

As the automotive glass market evolves with technological advances and growing demand for quality vehicle repair services, several key players have come to dominate the landscape, each bringing their own unique approach to service and innovation.

• Carglass: The Trailblazer in Auto Glass Repair Carglass burst onto the scene in 1986, becoming the pioneer of independent auto glass repair services. By partnering with insurers and focusing on customer convenience with its extensive network of centers, it rapidly ascended to market leadership. Its model has not only been about expansion but also about deepening its roots through 450 centers across France, capturing a significant 40% market share. Carglass has revolutionized the windshield replacement service through its streamlined processes, obtaining insurer approvals and handling administrative formalities, thus reducing the hassle for vehicle owners.

• Actiglass: The Mobile Solution Specialist Accessibility is the hallmark of Actiglass. This player has recognized the consumer’s desire for convenience and has answered the call with its mobile centers. Actiglass’s strategy to bring services directly to the consumer showcases its commitment to customer-oriented solutions and has helped establish it as a competitive entity in the market.

• Chrono Pare-Brise: A Vanguard of Aggressive Policies Chrono Pare-Brise is known for its bold sales approach, offering an enticing promise of a 100% reimbursed franchise, capturing the attention of cost-conscious motorists. This aggressive stance has carved a niche for Chrono Pare-Brise and cemented its standing in the auto glass industry.

• Glass&Wash: The Hybrid Service Innovator Glass&Wash stands out for cleverly bundling windshield replacement with auto detailing preparation. This innovative coupling of services appeals to clients looking for a one-stop-shop, demonstrating Glass&Wash's understanding of value-added service delivery.

• Glastint: The Dual Expertise Developer Not content to specialize solely in window films for vehicles and buildings, Glastint expanded its offerings to include windshield replacement. This diversification underlines Glastint’s drive to provide a comprehensive suite of services and to meet the growing needs of the market through enhanced product offerings.

• Global Pare-Brise: On-Demand Glass Service Global Pare-Brise steps up with tailored solutions fit for a range of customer preferences, whether needing in-center attention or at-home service. Their flexibility in service options underlines their understanding of diverse customer requirements and their dedication to accommodating them.

• Mondial Pare-Brise and France Pare-Brise, two important  fast-growing national players of the French market

Inforamtion

• Number of pages : ~ 40 pages
• Format : Digital and PDF versions
• Last update : 01/06/2024

Summary and extracts

List of charts presented in this market study

• The impact of the health crisis on the auto repair and glazing sector
• Comparison of sales by engine (new vs. used)
• Individuals vs. professionals on the used market
• Change in auto repair garage activity between March 2021 and February 2022
• What types of glass are involved in auto glass repair?
• Where do the French repair their car windows?
• How do the French choose their service provider?
• Global market size for automotive glazing
• Development and analysis of NAF code 45.20 "Maintenance and repair of motor vehicles"
• Number of employees in the sector and payroll (NAF code 45.20A)