Content of the study:
The self-checkout market - Italy

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1.1 Definition and scope of study

Self-checkout is a service, available in many shops, that allows customers to scan a product themselves and pay for it without the intervention of an employee. Generally, this term refers to the automatic checkouts in many supermarkets or shops. The use of automatic checkouts has the advantage of speeding up the shopping experience, ensuring that customers do not stay in line for long and there are fewer labor costs. 

The global self-checkout systems market size was USD 2.8 billion in 2019 and is expected to grow at a CAGR of 13.3% from 2020 to 2027. This growth is due to several factors such as increase in the number of global consumers, lower waiting time of consumers, and preference for personalized shopping experience. This growth also leads to higher productivity in the retail sector and a clear reduction in costs.

In the Italian market, many supermarkets such as Esselunga, Carrefour and Pam have been using automatic checkouts as a payment method for several years. This payment method is not only being used by supermarkets, but also in various sectors such as clothing and furniture. Although this market trend is positive, there are some problems to be considered, such as the increased number of thefts and the inability of many people, especially the elderly, to use checkouts.

The market trend is for many retailers to continue to experiment with innovative technologies with the aim of permanently reducing checkout crowding and slow payments. The long-term goal is 'just walk' technology that allows customers to shop in a physical location without having to stop at a checkout to pay.






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Reviews (3)

The market for automatic cash registers - France

Publicado en 11/01/2022 by Malcolm Vincent

Interesting estimate of a fast-growing market mainly centered on mass retailing and specialized distribution, whose development is however slowed down by social problems linked to the disappearance of cashiers. Consumer behavior in front of these automatic checkouts and product typology well analyzed

Businesscoot Response:

Hello Malcolm, Thank you very much for this very positive review! We are delighted that you are enjoying our studies and we thank you for your trust in us.

The bodywork market - France

Publicado en 25/02/2021 by Lengele

Saves time on researching reliable statistics

Businesscoot Response:

Hello, Thank you for your feedback which helps us to improve the quality of our studies.

The Glass Fiber Market - France

Publicado en 11/02/2021 by Marc-Henri Mignon - Insights & Synergies Conseils

An interesting price-quality ratio to enter a new market

Businesscoot Response:

Hello Marc-Henri, Thank you for your feedback which helps us to improve the quality of our studies.