Summary

Since 2020, the global dry cleaning and laundry services market has been influenced by several key trends, including the increasing demand for on-demand laundry services facilitated by mobile apps. On a global scale, these on-demand services have seen significant growth, with the market expected to reach a value of USD 96 billion by end of 2024, growing at an impressive CAGR. The overall market has also been experiencing growth. Despite this, the market faces challenges from changing apparel trends, increasing regulations, and a shift toward home washing with all-in-one machines.

Furthermore, the French market has undergone a transition, with a noticeable decrease in the number of physical dry-cleaning establishments due to both price and regulatory pressures, leading to greater market concentration as the number of companies decreases while turnover increases. New digital players have disrupted traditional models by offering extended hours and home services, catering to the demands of an urban lifestyle and contributing to a market shift towards organized networks at the expense of independent outlets. Environmental concerns have further influenced the market, pushing towards eco-friendly practices and alternatives to perchloroethylene, a commonly used solvent in the industry.

Transforming Landscape of the French Dry Cleaning Market

Through a period of change in recent years, the French dry cleaning market has undergone significant transitions, steered by factors reshaping consumer behavior and operational landscapes. Amidst this metamorphosis, an estimated turnover exceeding €1.8 billion signifies not just the magnitude but also the commercial potential of the sector. However, this figure both masks and reveals underlying shifts occurring within market structures. The proliferation of independent businesses constitutes a notable trend, with about 85% of dry cleaning entities standing alone, without network affiliation. Their predominance has been challenged by the dwindling number of establishments—at the turn of the millennium, there were approximately 10,000 dry cleaning facilities, yet this figure has plunged by more than two-thirds in less than two decades.

Seasonality factors prominently into the market dynamics, with peaks occurring during popular vacation months like August, when demand can double or even triple. This pattern is further validated by the palpable burst in online searches corresponding with tourist hotspots and summer periods. Urbanization, with more than three-quarters of France's population residing in cities, has altered the demand curve. Likewise, the surge of single-person households, which now account for over a third of all domestic units, presents both challenges and opportunities for dry cleaners. Other elements potentially fuelling growth include the expansion of healthcare services, an industry which continues to burgeon due to factors spanning demographics to economics, and the robust inflow of tourists that secures France's position as a preferred global destination.

Yet, for all this potential growth, the market is not without its inhibitors. The rising inclination for individuals to conduct laundry duties at home, alongside the advent of multifunctional household washing appliances, poses considerable threats. Additionally, hurdles such as spiraling rental costs, relatively low profit margins, and regulatory flux, particularly regarding environmental standards, confound the equation. In this climate of transformation, digitalization has emerged as a game-changer. The sector has seen burgeoning startups that cater to modern lifestyles by offering extended service hours and mobile app-centric convenience. This has led to substantial investment injections, evidenced by million-euro funding rounds for innovative service providers. Amidst this backdrop, the urgency for greener practices has also found resonance, with burgeoning enterprises prioritizing eco-friendly alternatives and demonstrating a marked pivot from the traditional solvent-based cleaning methods. This not only reflects consumer sentiment but also a strategic realignment towards sustainability. 

Prominent Contributors to the Evolving Dry Cleaning and Laundry Landscape

  •  Multinational Service Providers

    • ELIS - Pioneering the industry, ELIS stands out as a global player offering textile, hygiene, and facility services solutions across Europe and Latin America. Their comprehensive suite of services includes professional workwear, linen rental, and hygiene and well-being equipment.

    • Initial Services - Part of the Rentokil Initial group, Initial Services boasts a wide footprint, specializing in the rental and maintenance of textiles, professional clothing, and hygiene products. They combine their extensive expertise with innovative services to cater to a variety of industry sectors.

    • MEWA Textil Management - As a significant name in the textile management sector, MEWA offers a unique textile-sharing system allowing businesses to rent out industrial workwear and protective clothing. They emphasize sustainability, demonstrating a commitment to environmentally responsible practices in their operations.

  • Retail Laundry Giants

    • 5àsec - A brand synonymous with tradition and convenience, 5àsec operates an extensive network of dry-cleaning outlets, which have earned customer trust through their quality services tailored to individual and professional clients alike.

    • Aqualogia - With its environmentally friendly approach, Aqualogia markets itself as the leading brand in eco-friendly dry cleaning. Their commitment to using non-toxic cleaning techniques positions them as a responsible choice for eco-conscious consumers.

    • Sequoia Pressing - Championing the green revolution within the sector, Sequoia Pressing is recognized as France's top ecological dry cleaner. Their services utilize organic products and methods that significantly reduce environmental impact without sacrificing the quality of cleaning.

  • Cutting-edge Startups Reshaping the Market

    • Be Preppy - Addressing the modern needs of busy urbanites, Be Preppy simplifies life with its digital platform facilitating on-demand dry cleaning and laundry services, with the promise of speed, convenience, and professionalism, appealing especially to the digitally savvy customer base.

    • Zipjet - A company that blends technology with tradition, Zipjet offers an app-based service for time-strapped individuals, allowing for easy pickup and delivery of laundry and dry cleaning, fundamentally redefining the notion of service accessibility and convenience.

    • Le Lavoir Moderne - As an innovator in the market, Le Lavoir Moderne has made a mark with its bulk cleaning services, economical subscription-based models, and an environmentally conscious approach, striving to push the boundaries of the dry cleaning industry both in terms of service and sustainability.
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  • Number of pages : 30 pages
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  • Last update : 13/08/2021
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Summary and extracts

1 Market overview

1.1 Presentation and definition of the dry cleaning market

This study deals with the Dry Cleaners, Dyeing and Laundry companies. We will deal with the market of Retail and Wholesale Dry Cleaners.

A dry cleaner is an establishment that offers cleaning services and ironing of clothes

Dry cleaners offer dry cleaning services. Dry cleaning is a cleaning process for clothes and textiles that uses a solvent other than water. Most of the time, dry cleaning is carried out with chlorinated hydrocarbons, the best known of which is perchloroethylene

This industry targets two types of clients

  • The individuals
  • The professionals

The activity is registered under the NAF code 96.01

The dry cleaning market in France is largely composed of independent businesses Only 15% of companies are part of a network such as 5 to Dry . [ Thebusiness ]

The private individuals using dry cleaning services, and the professionals using these services are companies with large volumes of textiles to be washed. They outsource this process for reasons of space and/or cost.

1.2 The global market

The global dry cleaning and laundry services market size reached a value of nearly $***.* billion in ****, having grown at a compound annual growth rate (***) of *.*% since ****, and is expected to reach nearly $***.* billion by ****, at a CAGR of **.*%. 

Size of the global dry cleaning and laundry market World, ****-*****, in billions ...

1.3 A French market in transition

In France, in ****, the dry cleaning market generated an estimated turnover of over €*.* billion. 

Market turnover France, ****-****, in millions of euros Source: ****

 The graph above shows the growth rate of the dry cleaning services market in France from **** to ****. A stable growth dynamic can be observed since ****. Over this ...

2 Analysis of the demand

2.1 The main determinants of growth

The growth of the market in France is the result of several things, including rapid urbanization, the increase in the number of single-person households and the growth of the health services sector, the growth of the hotel and restaurant sector, the active lifestyle of the population and the increase in the ...

2.2 Seasonal demand: holidaymakers love dry cleaners

This graph represents the Turnover Index of Wholesale Laundries and Drycleaners (***)

Evolution of the market turnover index France, ****-****, base *** in **** Source: ****

French demand for retail laundry and dry cleaning services is strongly marked by a seasonal effect. The graph above illustrates this phenomenon perfectly, since it was made from the ...

2.3 A market disrupted by new consumer habits

The various trends mentioned above are contributing to the reduction in the number of dry-cleaning establishments.

The development of devices for dry cleaning at home

Since ****, many manufacturers have been working on the marketing of home dry-cleaning equipment

They wish to meet a demand from working people who are not accommodated ...

3 Market structure

3.1 Independents dominate the traditional market

In France, between **** and ****, the number of wholesale dry cleaners fell by **.*%, while the number of retail dry cleaners fell by **.*%. Both declined at the same rate over the period under price and regulatory pressure. As we have seen before, the turnover of the sector is increasing although the number of ...

3.2 Production

Dry cleaners and laundries are generally equipped with four types of machines:

The washing machine

The factors that vary in the choice of a washing machine besides the size of the drum are noise and space optimization, especially for residential laundries, as well as the spin power.

For a residential ...

3.3 Three main distribution channels

The physical point of sale

The first step, when the customer goes to the point of sale to drop off his or her laundry. Generally, the customer chooses the outlet close to his place of work or home. The customer is then informed of the processing time, and collects their belongings ...

4 Analysis of the offer

4.1 Services offered

Here is a list of services that can be offered by the provider to their clients.

The marketing of ancillary services allows on the one hand to bring an added value to the customer, thus allowing them to differentiate themselves from the competition. But it also allows them to have a ...

4.2 Prices charged by type of item

The dry cleaning market is a market in which several players provide the same service, at relatively identical prices depending on the location

However, the price of dry cleaning varies depending on the location. According to a study conducted by Zipjet in ****, the most expensive cities in France were Nice (***).  

Here ...

5 Regulation

5.1 Strict regulations

Regulation has also played a role in the reduction in the number of companies. Indeed, the necessary investment to modernise the machines could not be made by some operators given the volume involved.

Laundries and dry cleaners are subject to the regulations governing facilities classified for environmental protection (***)

The French Federation ...

List of charts

  • Size of the global dry cleaning and laundry market
  • Size of the online on-demand laundry services market
  • Market turnover
  • Evolution of the turnover index of the laundry services market
  • Number of laundry-dyeing facilities
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Companies quoted in this study

This study contains a complete overview of the companies in the market, with the latest figures and news for each company. :

Elis Groupe
INITIAL BTB (Rentokil)
Mewa Textil Management
KALHYGE
Anett
BARDUSCH
5àSec Portugal
R&O (Baleo Pressing & Matelo Laverie)
AQUALOGIA
Sequoia Pressing
Soyez BCBG
Wast

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