ESM The lead generation market - France
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Study Overview
Lead generation is a marketing method that involves making contact with people interested in a product or service in order to convert them into customers. The aim is to select people who have a real probability of becoming customers (e.g. users who could buy a product on a website) and to guide them to buy more easily. Lead generation can be b2b, b2c or b2b2c. There are two main categories of lead generation:
Inbound: where we get customers to come and see our products for themselves Outbound: where we use "classic" and historic marketing techniques (e.g. cold calls, door-to-door canvassing, telephone canvassing, etc.). However, some of these techniques no longer work and have become archaic (80% of marketers observe that outbound techniques no longer generate leads).
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Thanks to these new lead generation techniques, the global market is doing particularly well: forecasts give a CAGR of 17.5% for the period 2021-2028. However, the Covid-19 crisis has had a major impact on the profession and the b2b market (particularly in the United States, where 53% of marketers surveyed felt that face-to-face trade shows and meetings made it quicker and easier to convert a lead into a customer). The French market is in good health. Even if the health crisis has taken its toll on the lead generation budget, it has enabled many companies to question their organization, and many changes in strategy have taken place. When it comes to lead generation, many parameters need to be taken into account: which software should be used to generate or track leads? What cost per lead should you not exceed? Which channel should be used to generate quality leads? To answer these questions, around 50% of companies use external service providers. In fact, many players have been positioning themselves in this market for several years now, as demand is immense and performance is not up to scratch (particularly when it comes to lead quality). There is no French leader in this sector, but some companies, such as Lead Value, Info pro data and Manageo, have comfortable sales figures.
Key takeaways
- Growth and sector challenges
- Demand analysis
- Market structure and organization
- Supply and pricing analysis
- Player segmentation
- Latest trends and innovations
Our methodology
Our method combines human expertise and a large corpus of sources, including exclusive and private data, for optimal understanding of the sector
Broad source base
- • National, international, and private databases
- • Professional press and polling institutes
- • Industry reports, company financial statements...
Exclusive data
- • Indexpresse sectoral database
- • Preferred Brands database
- • Expert interviews and proprietary indicators
Human expertise
- • Experienced research analysts
- • Know-how developed through 1500+ studies
- • In-depth and rigorous analysis
Visual and actionable reports
- • Graphic studies with synthetic structure
- • Downloadable data
- • Link to original sources
Sommaire
1. Market overview
- 1.1 Introduction
- 1.2 The global market
- 1.3 The European market
- 1.4 The domestic market
- 1.5 The impact of the health crisis on the market
2. Demand analysis
- 2.1 Typology of demand
- 2.2 Demand on the rise overall
- 2.3 Company investment in lead generation
3. Market structure
- 3.1 Company organization for lead generation
- 3.2 Levers for lead generation
- 3.3 Lead generation success stories
4. Offer analysis
- 4.1 Lead generation offer
- 4.2 Tools for lead generation
5. Regulations
- 5.1 Lead generation market regulations

ESM The lead generation market - France
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