The last mile market - Italy

Since 2020, the global last-mile delivery market has exhibited robust growth, driven significantly by the surge in e-commerce, particularly accentuated by the COVID-19 pandemic. The market, which was valued at $131.5 billion in 2021, is expected to ascend at an annual growth rate of 8.13%, reaching $288.9 billion by 2031. The technological advancements in autonomous last-mile delivery are forecast to further propel the market, with an impressive 27.8% CAGR predicted through 2026, leading to a $47.69 billion valuation. In particular, Italy's e-commerce sector, having surpassed revenues of 41 billion euros, continued to thrive with online purchases reaching €48.1 billion in 2022, despite facing economic challenges due to the energy crisis and geopolitical instability.

Key players in the Italian market include Amazon.it, Poste Italiane, and BRT, with Poste Italiane and Amazon Logistics expanding their share in volume and revenue amidst rising online sales. Sustainability emerges as a pivotal consideration, with companies like DHL Express Italy integrating electric vehicles into their fleets, and Urban Sustainable Mobility Plans are becoming more significant in improving transport systems while aligning with environmental goals. The regulatory landscape, however, remains complex, with ongoing debates about the definition and implications of parcel delivery as a postal service and the need for legal clarity in last-mile operations.

Demand Trends in the Italian Last-Mile Delivery Market

The Italian last-mile delivery market is currently experiencing robust growth, driven primarily by the surge in e-commerce and the increasing number of consumers turning to online platforms for their purchases. Online sales have notably bolstered the last-mile delivery segment, which is integral to ensuring customer satisfaction by facilitating the quick transfer of goods from sellers to buyers' residences. One of the most striking growth patterns in this market can be observed through the increasing use of online retail channels, particularly in the aftermath of the COVID-19 pandemic. The pandemic has had a significant positive impact on the industry, with nine out of ten companies witnessing a surge in deliveries, some noting an increase as high as between 40 to 60 percent. This rise in e-commerce has entailed that companies now face the challenge of coping with higher volumes of deliveries, while also aiming to meet consumer expectations regarding quick and efficient service delivery. Particularly in Italy, the online consumer base, which stood at approximately 38 million, is anticipated to escalate to more than 40 million by 2023.

A notable mention is the thriving apparel and food sectors within e-commerce, perceived as the most profitable avenues. In 2022, online purchases accounted for over €48 billion, a marked increase of about 20 percent compared to the previous year. This increase has been despite external factors such as the energy crisis, geopolitical instability, and the revival of brick-and-mortar store activities. Within this burgeoning market framework, the arrival of autonomous last-mile delivery methods—including drones, ground robots, and autonomous vehicles—has been earmarked to propel industry growth even further. The autonomous last-mile delivery market itself has seen a substantial valuation and is projected to grow remarkably over the next few years. The market also observes sustainability as an emerging trend, with companies actively seeking to diminish the environmental impact of their delivery processes. The introduction of electric vehicles in delivery fleets and investments in green technology showcase the sector's commitment to eco-friendliness, an aspect that is becoming increasingly important both from a strategic standpoint and due to regulatory pressures. In conclusion, the Italian last-mile delivery market is in a transformative phase, with significant growth potential tethered to e-commerce expansion, sustainability measures, and technological innovations. Companies that cater to the rising demand and align with consumer preferences for rapid and environmentally conscious delivery options are well-positioned to thrive in this dynamic market setting.

Key Competitors in the Italian Last-Mile Delivery Landscape

The Italian last-mile delivery market is a dynamic and evolving space with several major players who are redefining the customer experience with their innovative approaches and extensive reach. Here's an overview of the key competitors in the market:

• Amazon Logistics : Amazon, the gargantuan e-commerce platform, operates its own logistics arm known as Amazon Logistics. Leveraging its advanced technological infrastructure and vast distribution network, it provides prompt and reliable delivery services, often with customizable options such as Amazon Prime, which offers expedited shipping for members.
• Poste Italiane : The Italian Post Office, Poste Italiane, stands as a crucial component in the country's last-mile delivery service. As an entity with historical significance and a robust nationwide network, it plays a pivotal role in facilitating e-commerce deliveries, with a significant market share.
• DHL Express Italy : A leader in global logistics, DHL Express Italy is known for offering cutting-edge last-mile delivery solutions. Their emphasis on real-time tracking and efficient fleet performance mark them as a favorite choice for businesses looking to enhance their supply chain and fulfillment services.
• BRT : Also known as Bartolini, BRT is a major courier service in Italy that specializes in express transport. Their extensive coverage through a wide network of branches and partnerships, like that with DPDgroup, ensures swift delivery services not only nationally but also across Europe.
• GLS : GLS Group offers integrated logistics services that span reliable shipping solutions across 41 countries. Their comprehensive European network and expertise in local markets make them a go-to courier for flexible and tailored shipping options.
• FedEx : FedEx Corporation is a global shipping magnate that offers a wide array of transportation, e-commerce, and business services. Their express shipping and logistical solutions feature prominently in facilitating quick and dependable last-mile deliveries.
• UPS : With a vision to advance the global marketplace by delivering what matters, United Parcel Service (UPS) brings its end-to-end smart logistics network to bear in offering expedient and scalable last-mile delivery services across varied geographies and sectors.

Despite operating in a market with growing complexities, these companies have proven their mettle by their ability to adapt, innovate, and consistently meet the increasing demands of e-commerce and last-mile logistics. They have each cultivated unique strengths that make them competitive players in the Italian and global markets, be it through technological prowess, extensive networks, or strategic partnerships.

Inforamtion

• Number of pages : 30 pages
• Format : Digital and PDF versions
• Last update : 01/12/2022

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