Turnover: 2.6 billion USD (2022)

Country: United Kingdom

Webhelp is a French-based customer experience and business process outsourcing company. They offer a variety of services, but their business is centered around customer experience and contact center services.

Headquartered in London

As well as operating customer relationship centers, the group is increasingly playing a consulting role: within five years, consulting and tech activities should account for 50% of business, compared with 25% today.


With Webhelp, U.S.-based Concentrix creates a new global champion in customer relations 31/03/2023

  • French Webhelp Group acquired by US Concentrix
  • New group worth $10 billion and employing 450,000 people
  • Number of Webhelp employees: 130,000
  • Webhelp valuation: $4.8 billion
  • Webhelp sales: 2.6 billion euros

Studies mentioning this company