Turnover: 2.6 billion USD (2022)

Country: United Kingdom

Webhelp is a French-based customer experience and business process outsourcing company. They offer a variety of services, but their business is centered around customer experience and contact center services.

Headquartered in London

As well as operating customer relationship centers, the group is increasingly playing a consulting role: within five years, consulting and tech activities should account for 50% of business, compared with 25% today.

News

With Webhelp, U.S.-based Concentrix creates a new global champion in customer relations 31/03/2023

  • French Webhelp Group acquired by US Concentrix
  • New group worth $10 billion and employing 450,000 people
  • Number of Webhelp employees: 130,000
  • Webhelp valuation: $4.8 billion
  • Webhelp sales: 2.6 billion euros

Studies mentioning this company

The CRM Market - France

Other companies mentioned:

  • SAP
  • Webhelp
  • Majorel
  • Hardis Groupe
  • SalesForce
  • Absys Cyborg (Keyrus groupe)
  • Adobe Expérience Cloud
  • Bullhorn CRM
  • Business Web Agence
  • Cloudcc
  • Hubspot
  • Oracle
  • Pipedrive
  • Vtiger CRM
  • Vipp Interstis
  • Teleperformance
  • Aircall
  • Genesys Conferencing (Groupe Intercall)
  • Sellsy
  • Sidely
  • Brevo Sendinblue
  • Genesys
  • Proginov
The call centre market - France

Other companies mentioned:

  • Teleperformance
  • Armatis
  • Comdata
  • Intelcia Goup
  • BlueLink
  • Outsourcia
  • SATEL
  • Sérénis
  • Convers Telemarketing
  • SFR
  • Bouygues Telecom
  • Majorel
  • Webhelp
  • Acticall Sitel Group
  • Immatech Groupe
  • Intelsia