Turnover: 80 million USD (2017)

Country: France

  • John Paul is the world leader in concierge services
  • Part of the Accord group since 2016
  • 550 employees

july 28, 2016 - John Paul thinks big with AccorHotels - source(Les Echos)

  • Born in 2008
  • International expansion through merger with American Les Concierges
  • 2016 sales of around 60 million euros
  • John Paul combines brand loyalty programs, customer relationship management and employee services
  • Works for Air France, Parnasse, Visa, Renault and others
  • 80% of John Paul shares sold to AccorHotels in 2016
  • Concierge services remain a major asset for hotels in the face of competitors like Airbnb

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