Turnover: 42 million EUR (2021)
Country: France
A subsidiary of Air France, Bluelink is a company specialising in 3 areas: consulting and strategy, customer relationship management and customer knowledge. For 25 years, the company has been helping brands to make customer relations an essential link in their value chain
Bluelink designs companies' customer relationship strategies and supports them in their development
Financial Data
DUNS: 387944259
Legal Name: BLUELINK
Address: 74 AV VLADIMIR ILLITCH LENINE , 94110 ARCUEIL
Number of employees: Entre 500 et 999 salariés (2020)
Capital: 2 288 000 EUR
Financial Data:
| Year | 2021 | 2020 | 2019 | 2018 | 2017 | 2016 | 2015 |
|---|---|---|---|---|---|---|---|
| Turnover | 41 956 568 | 41 713 612 | 51 968 340 | 54 297 439 | 51 104 379 | 50 410 463 | 48 305 346 |
| Gross margin (€) | 42 186 381 | 41 625 839 | 51 840 224 | - | 50 863 104 | 50 264 982 | - |
| EBITDA (€) | 320 244 | -1 023 727 | 33 236 729 | - | 4 115 092 | 3 794 941 | - |
| Operating profit (€) | -245 834 | -1 883 285 | 32 237 222 | - | 2 558 328 | 2 855 083 | - |
| Net profit (€) | -200 062 | -1 866 333 | 3 057 661 | 3 334 153 | 2 970 257 | 2 220 793 | 3 666 183 |
| Turnover growth rate (%) | 0,6 | -19,7 | -4,3 | 6,2 | 1,4 | 4,4 | - |
| Ebitda margin rate (%) | 0,8 | -2,5 | 64 | - | 8,1 | 7,5 | - |
| Operating margin rate (%) | -0,6 | -4,5 | 62 | - | 5 | 5,7 | - |
| Working Capital (turnover days) | 20,2 | 58,6 | 54,2 | - | 61,3 | 54,6 | - |
| Working Capital requirements (turnover days) | 75,8 | 100,1 | 99,9 | - | 73 | 76,5 | - |
| Net margin (%) | -0,5 | -4,5 | 5,9 | - | 5,8 | 4,4 | - |
| Added value / Turnover (%) | 69,6 | 62,6 | 61,9 | - | 99,5 | 59,8 | - |
| Wages and social charges (€) | 28 023 369 | 24 985 963 | 28 117 598 | - | 26 150 224 | 25 261 859 | - |
| Salaries / Turnover (%) | 66,8 | 59,9 | 54,1 | - | 51,2 | 50,1 | - |
Company Managers:
| Position | First Name | Last Name | Age | |
|---|---|---|---|---|
| Président du conseil d'administration, Administrateur | Marie Jean-Christophe | LALANNE | 62 | |
| Directeur général, Administrateur | Frank, Paul, Marie, Joseph | LEGRE | 61 | |
| Administrateur | Zoran | JELKIC | 54 | |
| Administrateur | Fabien Jean-claude | PELOUS | 51 | |
| Administrateur | Benjamin, Gabriel | LIPSEY | 33 | |
| Administrateur | Stéphanie, Marie-Claude | CHARLAIX | 49 |
Studies mentioning this company
The call centre market - France
Other companies mentioned: