Sintesi

Since 2020, the bed and breakfast (B&B) industry has faced significant challenges due to the COVID-19 pandemic, which led to a dramatic decrease in tourism and consequently, a sharp decline in revenues for accommodation establishments globally. The Italian B&B market, mirroring global trends, saw steady growth in the number of establishments until 2020 when the pandemic caused a marked reduction from the previous year. Despite the setbacks, the B&B sector showed signs of resilience and adaptability with the introduction of "long-term rentals" and a gradual recovery post-2020. While the global B&B industry holds a market share of about 10 percent within the hospitality industry, Italy boasts around 30,000 B&Bs, with an average offering of 350 overnight stays per year at an average cost of 35 euros per person, engaging roughly 45,000 workers. Even amidst the pandemic's impact, B&Bs have remained a flexible and convenient option for tourists, leading to a positive outlook for the industry with a projected market value growth and revival of international tourism.

Italian Bed and Breakfast Market: An Insight into Trends and Demand

The Italian market for Bed and Breakfasts (B&Bs) presents an ecosystem ripe with cultural richness and a versatile tourist experience, making it an attractive option for travelers seeking a more personal and authentic stay. With the rise of tourism in Italy, the B&B market has seen a strong performance. The distribution of these establishments is relatively balanced between northern and central-southern Italy, with many joining the hospitality sector each year. The majority of B&Bs in Italy are situated in areas that cater to various tourist demands. Seaside resorts claim the highest number of B&Bs, followed by big cities where travelers seek urban experiences, and then by small villages that appeal to niche tourism. This diversification suggests that the Italian B&B market attracts a wide range of tourists, driven by factors beyond just budget considerations. Market trends indicate a substantial number of Italian guests stem from the north, comprising between 60 and 65 percent of domestic B&B guests. Additional attention is directed toward foreign travelers, with French, American, and Dutch visitors leading the statistics. These international guests represent a sizeable portion of the market, with estimates of foreign presence in B&B establishments being approximately half of the clientele.

Online travel agency platforms like Booking.com play a pivotal role in B&B reservations, holding a considerable market share in Europe and thus impacting the Italian B&B market. These channels, alongside the B&Bs' own websites and social media pages, are essential distribution methods, allowing direct customer engagement and bookings without commission fees. Impact from the COVID-19 pandemic was inevitable, significantly reducing the total turnover in the sector during the pandemic year due to travel restrictions. However, signs of resurgence are evident, with the recovery instigating a gradual return of both the domestic and international clientele. In terms of management, many B&Bs in Italy are led by women, reflecting a shift in the hospitality industry's demographic. The managers are, on average, 53 years old, with a significant proportion holding high school diplomas and bachelor's degrees. A unique aspect of the B&B experience in Italy is the personal touch offered by managers who often engage in the B&B activities due to their love for hosting rather than purely economic reasons. Moreover, many of them are multilingual, which further caters to the comfort of international visitors. Overall, the B&B market in Italy is characterized by its versatility in visitor experiences and its cultural richness reflected.

Prominent Players in the Bed and Breakfast Market Landscape

As we delve deeper into the dynamics of the bed and breakfast market, it is worth highlighting the major platforms and companies that have established themselves as crucial players in this industry. They not only facilitate reservations and offer a wide range of choices to consumers but also connect hosts with potential guests from around the globe, thereby shaping the overall experience of a B&B stay.

  • Booking.com: Arguably the giant in online travel agencies (OTAs), Booking.com stands as a pivotal gateway for travelers looking for a place to stay. Its dominating presence in Europe with a market share of 67.7% is a testament to its extensive reach and influence. The platform's expansive inventory includes B&Bs, allowing users to filter and find the perfect homely accommodation suited to their needs, often with user-friendly policies and reliable customer service.
  • Expedia Group: Known for its diversity in travel options, Expedia Group envelops a range of subsidiary brands and websites, thereby harnessing a vast network within the hospitality sector. As a major player, they provide bed and breakfast owners with a platform to reach a broader audience and facilitate ease of booking for travelers seeking a cozy, more personalized lodging experience.
  • HRS - Hotel Reservation Service: Completing the triad with Booking.com and Expedia, HRS holds significant sway in the market as well. While it may not be as widely recognized by the general public, its presence in certain markets complements the expansive reach of the other two giants and provides additional avenues for B&B discovery and booking.
  • Google Hotel Ads: In the realm of metasearch channels, Google Hotel Ads emerges as a formidable force for bed and breakfast establishments. It aggregates data from numerous sources, presenting options to users who simply type in their destination and desired accommodations. For B&Bs, having visibility on this platform means being discoverable by travelers who might otherwise overlook smaller, independent lodging options.
  • TripAdvisor: While not a reservation platform in the traditional sense, TripAdvisor is an influential player due to its accumulated wealth of user reviews and rankings. The website's yearly compilations of top accommodations, including B&Bs, hold significant sway in consumer choices. For instance, Italian B&Bs like "Salerno Centro Bed and Breakfast" and "Mondello Design B&B" gain international recognition through TripAdvisor's accolades, highlighting the merit of customer-experience-centric platforms in the B&B sector.

These players, among others, carve out the contemporary landscape of the B&B market.

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  • Pagine : 30 pags
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  • Ultimo aggiornamento : 12/07/2023
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Riepilogo ed estratti

1 Market Overview

1.1 Definition and presentation

The English term "Bed and Breakfast," acronym B&B, refers to a type of informal tourist accommodation. Generally, this choice turns out to be cheaper than classic hotels and offers the possibility of renting either entire apartments or individual rooms. These private homes are upgraded houses that are made available to tourists often as a form of income for those who rent them. This type of solution also does not offer lunch and dinner services but only breakfast, making it a convenient solution when the trip only lasts a few days.

Globally, given the globalization, speed, and ease with which it is possible to travel, the market has good growth prospects despite the period of arrest due to the pandemic.

In Italy, given the large number of tourists, the Bed and Breakfast market has been very successful since its inception. Today the number of B&Bs is about 30,000 equally divided between northern and central-southern Italy. Almost half of the accommodations remain open throughout the year while the remainder, especially in tourist resorts, work seasonally. On average, a single B&B in Italy offers 350 overnight stays per year at an average cost of 35 euros per person. The number of workers in the sector in Italy is about 45,000.

In the past two years, the market in terms of numbers has been deeply affected by the pandemic, which, due to various closures, has sharply decreased, if not canceled, the presence of tourism in the country. Despite this recent trend, the sector is expected to continue to grow, B&B is one of the most flexible and convenient formulas to stay as a tourist. Recently, the "long-term rentals" formula, in which it is possible to book the apartment for longer periods (months) than just a few days or weeks, has had good results.

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