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1.1 Definition and scope of the study

The dematerialization of a document consists in moving it from a physical medium (most often paper) to a digital equivalence. The invoice dematerialization solutions offer either to switch paper invoices to digital format, or to directly edit and manage all invoices of an individual or an organization on a software. Such solutions make it possible to manage an invoice over its entire lifespan, starting from its issue, to sending it to the customer, and finally archiving it.

Digitalization of invoices is praised for its' efficiency, paper saving, and traceability of documents. In light of this, such solutions have become popular with economic actors such as companies, local authorities , the government, and even individuals .

1.2 Invoice dematerialization is progressing rapidly worldwide

According to a study by Zion Market Research the global market for electronic invoicing was valued at $*.* billion in ****. In this report, we assume a strong increase in revenue generated by electronic invoicing solutions, with a cumulative annual growth rate (***) of **.*% per year between **** and ****. Indeed, this implies that the market ...

1.3 The dematerialization market in France is growing

Estimated turnover of the French market
In ****, ** million electronic invoices were exchanged in France, which represents *.*% of the invoices exchanged that year. The adoption rate of electronic invoicing solutions (***) reveals that the exchange of electronic invoices is not systematic. [***]
The number of electronic invoices sent to local authorities and the Government, ...


2.1 Invoices and individuals

According to a survey by Opinion Way, titled "Les Français et les factures" in late ****, between **% and **% of French people personally pay their "current" bills (***), without going through an intermediary .

Source: ****

Source: ****
The French generally pay their invoices via an automated debit each month. Internet and telephone bills are the ...

2.2 Invoices and companies

The majority (***) of companies in France have already implemented some form of invoice dematerialization solution. However, most of these companies have only one solution, and solutions put in place are often out-dated. Indeed, for **% of the companies concerned, the system is at least * years old, and often needs updating.

Source: ****
Such ...

2.3 Invoices and local authorities

According to the dematerialization barometer conducted by the JVS group, employees of town halls in French municipalities with less than **,*** inhabitants view dematerialization as an opportunity. The three main advantages expressed are time savings (***). [***]

Source: ****
In spite of the clear opportunities provided by dematerialization, many difficulties are encountered daily by customers ...

2.4 Towards a dematerialization beyond invoices

Bruno Koch, an analyst in the Billentis design office, explains that dematerialization is expected to become integral in the coming years. [***] On the one hand, this process could be encouraged by the authorities, via binding legislation, or by a desire on the part of companies to simplify their internal management. In ...


3.1 Who are the players in the invoice dematerialization market in France?

According to data from SerdaLab * main segment of companies were present on the market in ****:
The providers of invoice management and intermediation services between payer and receiver. The ISS and integrators The publishers of electronic invoice management software (***).
Moreover, other less releveant players include cloud dematerialization platforms, consulting firms, trusted third ...

3.2 Activities related to electronic invoicing

Invoice dematerialization software developed by software distribution companies is generally accompanied by several ancillary services that allow the publisher to secure future revenues. The revenues of Generix Group, one of the largest publishers of invoice dematerialization software, provides an overview of the distribution of the revenues of an invoice dematerialization company. ...


4.1 The dematerialization of invoices takes several forms

According to the CCM there are two types of electronic invoices
The "structured" invoices which are issued in accordance with computerized data exchange standards recognized by the French Government. They have several formats and correspond to the EDI standard (***), XML and other formats such as SAP IDoc. The "unstructured" invoices sent ...

4.2 The advantages of invoice dematerialization

According to the CCM the dematerialization of invoices involves many benefits, listed below:
The dematerialization of invoices generates financial gains for the company with a reduction of paper and shipment processing costs.  While a paper invoice costs on average €**, a dematerialised invoice costs around €*. This represents a financial gain of nearly ...


5.1 An important current regulation

Software publishers and economic actors using electronic invoices must comply with a number of standards set by law. Legislation has indeed evolved considerably in recent years, for all companies, regardless of their size. Firms will no longer be able to refuse an electronic invoice by ****, for example. [***]
Electronic invoices must comply ...

5.2 Electronic invoicing for public and inter-company contracts

The site The Entrepreneurs' Corner provides a typology of current and future obligations for companies and local authorities regarding electronic invoicing:
Public procurement
The Ordinance of ** June **** lays down a set of rules for electronic invoices sent as part of a public contract . Electronic invoicing is already mandatory for companies with ...

5.3 Electronic invoices can replace paper invoices

Sign expert details the new rules that have recently been introduced for electronic invoices. With the new article **** of the Civil Code, reliable copies of invoices have the same probative value as original invoices . Several conditions must be met to ensure this reliability:
The transfer between paper and electronic media must ...


6.1 Segmentation of market players

  • Cegedim
  • Ciril Group
  • Docaposte
  • Iron Mountain
  • Jouve

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